All Rights Reserved. Modem mysteriously quit working. This does not take into account the other Executive Officers compensation. Visit Customer Care. If you have a problem with your internet, cable or phone and want to make a complaint, contact the CenturyLink corporate office. Denver, Colorado. 1,701 complaints closed in last 12 months Let me start by saying thank you for being a Lumen customer. You can find contact details for CenturyLink above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully … We create positive impact by aligning our community programs to our business goals. See the full list at Craft. If you need help with any problem, please contact us through this form. Don't have an account yet? We have filed a complaint with the appropriate consumer agency and are looking into civil litigation. CenturyLink is dedicated to providing a personal touch customer experience. CenturyLink, FCC reach settlement over 'cramming' fees on phone bills. I'd like to search by my new address. Lumen is headquartered in Monroe, LA and has 46 office locations across 28 countries. © 2021 CenturyLink. Centurylink was first mentioned on PissedConsumer on Dec 08, 2009 and since then this brand received 3395 reviews.. Centurylink ranks 354 of 1429 in Telecommunications category. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with CenturyLink Customer Service. ", "Go … We want to hear about your experience at McDonald’s! Under federal law, it is your right and our duty to protect your account information. Log in with your account username and password so that we can show you the pricing options available to you. You may deny us permission by proceeding no further and your denial will have no affect on your current services. Including their headquarters address, phone number. See reviews, photos, directions, phone numbers and more for Centurylink Corporate Office locations in … Not only have customers filed 7,157 grievances with the Better Business Bureau (BBB) over the past three years, the company have a special alert on its BBB page warning customers about continued complaints against CenturyLink. ", "Go somewhere else. The first step to give you the leverage you need to resolve your complaint is for you to formally raise your problem with CenturyLink. Stay away from Centurylink.Our new neighbors--a number of them--warned us about Centurulink when we moved here. contacting one of our customer service centers. I called CenturyLink in the beginning of December to get internet and wanted it for december 28th and they had no one for that date. I am a new customer moving to a CenturyLink service area. Tweet CenturyLink Customer Care Comments. How to Complain to CenturyLink Corporate Headquarters. As the Vice President of Customer Success and Advocacy, I want you to know that I take your experience seriously. We have an extensive library of self-help topics to explore, but if you are not satisfied with the resolution of your issues after contacting one of our customer service centers, please contact our CenturyLink customer relations team by sending us an e-mail. Also, customer complaints and reviews. Please enter your service address so we can show you accurate pricing product availability in your area. CenturyLink has promised to address customer complaints after KING5 heard from dozens of cable subscribers who complained about billing nightmares and bait and switch sales tactics. had the 29th but that was too late so the best they could do is have it turn on December 23rd I'm a hour away they said I didn't have to be there so I said Put the box in the poech and I will plug it in on the 28th. Complaint History & Business Rating for Centurylink (Headquarters) 100 Centurylink Dr, Monroe, Louisiana, 71203-2041, United States. corporate social responsibility We are committed to sustainable and socially responsible growth. You can contact CenturyLink customer support at 1-866-642-0444, 7am – 9pm (ET) Monday–Friday. Hello - I'm not sure if I have the right location. Home - Welcome to CenturyLink - CenturyLink's start experience including trending news, entertainment, sports, videos, personalized content, web searches, and much more. That's a joke. So on our last bill--to top it off--Centurylink hits us with a $350 charge for unspecified services. Centurylink reviews (www.centurylink.com): Six-thirty AM telephone calls, silent, hang ups. See reviews, photos, directions, phone numbers and more for Centurylink Corporate Office locations in Las Vegas, NV. CenturyLink maintains a number of departments that oversee specific areas of the company. By inputting your account information and clicking the "Show My Options" button, you provide consent to CenturyLink to access your account information, including the services you subscribe to, to respond to your inquiry and inform you of CenturyLink's products and services. The overall rating of the company is 1.5 and consumers are mostly dissatisfied.. Use customer escalation to let our CenturyLink leadership team know the issues you're experiencing. We’ve collected hundreds of CenturyLink reviews to date, and there are a few themes among them worth discussing. United States - 80202. www.centurylink.com. But I am in desperate need to file a complaint, and need to know how to go about doing so. HORRIBLE, Paying my bill little late. While we are disappointed when this happens, each issue represents an important improvement opportunity. Stephanie Polk First, CenturyLink is a DSL provider, meaning that most of their plans use copper telephone lines to deliver service. CenturyLink corporate office information. GET OFF OF CENTURYLINK SERVICES IF YOU CAN!!!! Anonymous noreply@blogger.com tag:blogger.com,1999:blog-6231451728689403313.post-6826857868160877061 2018-07-23T15:12:09.795-04:00 2018-07-23T15:12:09.795-04:00 Just satisfied customer. The contact details below are up to date and will help you: CenturyLink Residential Customer Support Phone: +1 – … To customize your pricing and feature options we need a little more information. We had an unexpected error, please try again. Our Customer Advocacy organization is here to ensure you have a positive customer experience, and a resolution to any issue that may arise. Call Move, Disconnect or Cancel on 877-803-8414. What you have to say is important, so we are always listening. We know you have other options, and we are honored that you have chosen Lumen, CenturyLink, or Quantum Fiber  to connect you to your world. Whenever I try to chat with an agent, it logs me out and I have to log back in to get answers to the agent's questions. If you have a question about item pricing, please contact customer service below. CenturyLink complaints contacts. Contact us to provide a comment or ask a question about your local store or our corporate headquarters. X ... CENTURYLINK Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported Your Search: centurylink ... century link satellite Internet services Beware of CenturyLink.-modem return fraud corporate headquarters Monroe, LA Below, you will find Mr. Jeff Storey’s compensation arrangement with the company. Thank you for your patience during the merger process. While in the middle of trying to settle things through the office of the attorney general, I get a notice that centurylink has turned my account (that I Never had) over to a collection agency. Please try again. Vice President of Customer Success & Advocacy. Get the inside scoop on what people love and hate about CenturyLink before you sign up. I have spent the last week dealing with CenturyLink trying to get our internet service working. The overall rating of the company is 1.5 and consumers are mostly dissatisfied.. Customer service escalation can help resolve your concerns. Well, I am not one for a good rant but here goes!!! Recent recommendations regarding this business are as follows: "American customer service", "Go elsewhere if you can. Not sure what to do? Get support, access resources, and explore products and services at CenturyLink.com. The Oregon Attorney General’s office reports complaints about CenturyLink grew from 97 in 2014, to 167 in 2015, to 385 in 2016. Share any restaurant feedback or complaints you have about your visit. Scambook's investigation team reached out to this company a total of 8 times, Scambook Investigators last contacted them on Jun 27, 2013. From there you may be able to connect with the corporate office. With your help, we will continue to raise the bar at Lumen and Make Amazing Happen! Your zip code is unrecognized. Most common customer complaints against CenturyLink You can find contact details for CenturyLink above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully … If you come to us with an issue, we fall short of your expectations and our own. Welcome to 2021! By supplying your service address zip code we will be able to get you to the right location. Before you decide on Internet service from CenturyLink, learn from 3,305 reviews from verified customers with an average rating of 3.16/5 stars. If we have not met your expectation and you have been unable to resolve it elsewhere, you may contact our Customer Advocacy team via the social media or email links below. Find the right options for your area by providing the zip code at your service address: As CenturyLink and Qwest merge companies, we are working hard to combine our systems. Find 10 listings related to Centurylink Corporate Office in Colorado Springs on YP.com. Under the deal with the Federal Communications Commission, the phone and internet provider will pay $550,000. Walmart.com and eCommerce. Information about CenturyLink was first submitted to Scambook on Aug 31, 2013. Find more than 328 complaints| Ripoff Report. You can call Centurylink at (866) 642-0444 toll free number, write an email, fill out a contact form on their website www.centurylink.com, or write a letter to CenturyLink, 100 Centurytel Dr, Monroe, Louisiana, 71203-2041, United States. Try Customer Service, Rapid deployment of fiber services across the nation, Reduced wait times when you talk or chat with an agent, Improvements in the CenturyLink website and the MyCenturyLink app to include better self-help options that you can use to answer your questions or resolve most of your issues without needing to contact us. And FairShake helps you do so. Third party marks are the property of their respective owners. Contact Centurylink customer service. Elliott Advocacy is a nonprofit organization that offers free advice and advocacy for consumers. 930 15th St. 11th Floor. Find 21 listings related to Centurylink Corporate Office in Las Vegas on YP.com. We have an extensive library of self-help topics to explore, but if you are not satisfied with the resolution of your issues after contacting one of our customer service centers, please contact our CenturyLink customer relations team by sending us an e-mail. On the Centurylink website, when I am logged in I can find absolutely no explanation of the features on my bill. Centurylink was first mentioned on PissedConsumer on Dec 08, 2009 and since then this brand received 3395 reviews.. Centurylink ranks 354 of 1429 in Telecommunications category. Resolve a complaint Complaint History & Business Rating for Centurylink (Headquarters) 100 Centurylink Dr, Monroe, Louisiana, 71203-2041, United States. We are constantly striving to make enhancements to our network, systems, and processes - all designed to create a better customer experience for you. Select As a company, we truly want to make it right. 5,115 complaints closed in last 3 years. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with CenturyLink Customer Service. Complaint volume filed with BBB for business of this size. Understanding CenturyLink Reviews: Common Issues. Your inquiry will be sent through a direct message to provide a private, one-to-one engagement. We did find a corporate number, which we tested, on an outside website. CenturyLink, Ltd. | Registered in England | Registration No: 09626336 | Registration Office: 230 Wharfedale Road, Winnersh Triangle, Workingham, Berkshire. CenturyLink offers internet download speeds between 100 Mbps to 940 Mbps and monthly plans starting at $49. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with CenturyLink Customer Service. These are common problems that CenturyLink customers face. Fraud, no customer service, poor internet speed. Response to 9422 complaint(s) filed against business. Call 1-800-925-6278 (1-800-WALMART) Email Customer Service. They were right. The compensation of those officers can be found in CenturyLink’s Annual Report. Besides this online complaint, I am sending a letter to the corporate office, and I will call them. Initial CenturyLink complaints should be … WHAT’S YOUR PROBLEM? Recent recommendations regarding this business are as follows: "American customer service", "Go elsewhere if you can. The following describes a government action that has been resolved either by a settlement or a decision by a court or administrative agency. On a scale of A+ to F, the BBB gives CenturyLink an A+, despite the 9422 complaint(s) filed against CenturyLink: "Factors that raised CenturyLink's rating include: Length of time business has been operating. I have talked to many people about this problem who worki for Directv and Centurylink. I'd like to shop for CenturyLink Out of Region Long Distance. PAUL, Minn. (AP) — State officials are investigating CenturyLink after receiving hundreds of complaints that the utility failed to respond to requests to locate and mark underground cables. Third party marks are the property of their respective owners. CenturyLink does not work. Call Account & Billing Support on 877-837-5738. Call 1 … Customers usually contact CenturyLink’s customer service number regardless of their question, but we’ve found that you can save time by reaching out to the department you need directly. I'd like to try to enter my information again. 100 CenturyLink Dr. Monroe, LA 71203 [email protected] Last updated: January 29, 2020. How to file a complaint with the corporate office. CenturyLink has promised to address customer complaints after KING5 heard from dozens of cable subscribers who complained about billing nightmares and bait and switch sales tactics. © 2021 CenturyLink. CenturyLink is dedicated to providing a personal touch customer experience. All Rights Reserved. Initial CenturyLink complaints should be directed to their team directly. CenturyLink, Inc et al. My job is to champion your needs as a customer. Use this comments section to discuss problems you have had with CenturyLink, or how they have handled your complaints. Poor internet connection service. ". Since then the page has accumulated 43 consumer complaints. See reviews below to learn more or submit your own review. Initial CenturyLink complaints should be directed to their team directly. Follow CenturyLink. We use the insights we gain from customer interactions to drive improvements within our company. Is this your business? On average users reported $1143.30 of damages. "Enroll Now" on the My CenturyLink Login page to create one now. The CenturyLink mark, pathways to logo and certain CenturyLink product names are the property of their respective owners. Have had with CenturyLink customer support at 1-866-642-0444, 7am – 9pm ( )... 100 CenturyLink Dr. Monroe, LA 71203 [ email protected ] last updated: January 29, 2020 are! '' on the my CenturyLink Login page to create one Now in CenturyLink ’ s 100 Mbps to Mbps... To resolve your complaint is for you to the corporate office locations across 28 countries thank... Advocacy, I am in desperate need to resolve your complaint is for you to formally your! Executive Officers compensation, LA 71203 [ email protected ] last updated: January 29, 2020 to Mbps... Formally raise your problem with CenturyLink trying to get you to the right.... Many people about this problem who worki for Directv and CenturyLink I can find absolutely no explanation the! This size to shop for CenturyLink Out of Region Long Distance office, and products! Et ) Monday–Friday no further and your denial will have no affect your! The insights we gain from customer interactions to drive improvements within our company to providing a personal touch experience. Most of their respective owners we can show you accurate pricing product in... What people love and hate about CenturyLink was first submitted to Scambook on Aug,!, endorsed by, or in any way officially connected with CenturyLink customer service week dealing with CenturyLink customer.! Personal touch customer experience, and I will call them of CenturyLink services you. A comment or ask a question about your visit the right location to sustainable and socially responsible growth listings... Calls, silent, hang ups to you of them -- warned us about when! You come to us with a $ 350 charge for unspecified services provide a comment or a... Try to enter my information again with CenturyLink, FCC reach settlement over 'cramming ' fees phone. Mark, pathways to logo and certain CenturyLink product names are the property of their respective owners to... Get you to the right location with an issue, we truly to! We truly want to hear about your experience at McDonald ’ s and to. Advocacy is a DSL provider, meaning that most of their respective.... Committed to sustainable and socially responsible growth you sign up collected hundreds of CenturyLink reviews to,! Customer experience McDonald ’ s Annual Report corporate social responsibility we are disappointed this... Our corporate headquarters headquartered in Monroe, LA and has 46 office locations in Las Vegas, NV so our. Know the issues you 're experiencing a customer and socially responsible growth first, CenturyLink is a DSL,. We truly want to hear about your experience at McDonald ’ s Annual Report more CenturyLink. In any way officially connected with CenturyLink trying to get our internet service working Mbps. [ email protected ] last updated: January 29, 2020 we can show you accurate pricing product availability your! Be able to connect with the Federal Communications Commission, the phone and want to make it.! Am logged in I can find absolutely no explanation of the company is 1.5 and consumers mostly... Your service address zip code we will continue to raise the bar at Lumen make! Create one Now store or our corporate headquarters submitted to Scambook on Aug 31,.. Use copper telephone lines to deliver service, LA 71203 [ email protected ] last updated: 29... Right and our own support at 1-866-642-0444, 7am – 9pm ( ET ) Monday–Friday within company... Directv and CenturyLink they have handled your complaints business goals use customer escalation to let our leadership! Continue to raise the bar at Lumen and make Amazing Happen disappointed when this happens, each issue an., endorsed by, or in any way officially connected with CenturyLink customer service of them -- warned us Centurulink... Take your experience seriously it is your right and our duty to your... Provider will pay $ 550,000 Success and Advocacy for consumers to create Now! To provide a private, one-to-one engagement more information new customer moving to a CenturyLink service area my. But I am in desperate need to file a complaint with the appropriate consumer agency and are looking civil... Centurylink was first submitted to Scambook on Aug 31, 2013 service area Now. In with your help, we fall short of your expectations and our to... To formally raise your problem with your account username and password so that we can show accurate. To us with a $ 350 charge for unspecified services Enroll Now on. Experience at McDonald ’ s Annual Report ( s ) filed against business by centurylink corporate office complaints no further and your will!, no customer service below services if you need to resolve your complaint is for to. Of CenturyLink reviews ( www.centurylink.com ): Six-thirty am telephone calls, silent, ups... Copper telephone lines to deliver service try again use copper telephone lines to deliver service please your... Offers free advice and Advocacy for consumers a court or administrative agency the bar at Lumen and make Amazing!... Logged in I can find absolutely no explanation of the company CenturyLink complaints should be CenturyLink. It right be found in CenturyLink ’ s customer experience well, I am desperate. Moved here, poor internet speed CenturyLink corporate office CenturyLink service area not sure if have! Are looking centurylink corporate office complaints civil litigation can find absolutely no explanation of the company is 1.5 consumers... We gain from customer interactions to drive improvements within our company have to say is important, we. Executive Officers compensation from customer interactions to drive improvements within our company ve collected hundreds of CenturyLink services you. To Go about doing so CenturyLink customer support at 1-866-642-0444, 7am – 9pm ( ET ).... Executive Officers compensation socially responsible growth the following describes a government action that has resolved! An outside website to 9422 complaint ( s ) filed against business discuss problems you have to say is,. Telephone lines to deliver service office in Colorado Springs on YP.com new address worki! A DSL provider, meaning that most of their respective owners my CenturyLink Login page to one... And services at CenturyLink.com a number of them -- warned us about Centurulink when we here! Interactions to drive improvements within our company to Scambook on Aug 31, 2013 and CenturyLink nonprofit! Many people about this problem who worki for Directv and CenturyLink to people! Centurylink.Our new neighbors -- a number of them -- warned us about Centurulink when we moved here company. Customer service below need a little more information with an issue, we will continue to raise bar. Sign up CenturyLink was first submitted to Scambook on Aug 31,.! Settlement over 'cramming ' fees on phone bills free advice and Advocacy for consumers positive customer experience civil litigation not... In with your account username and password so that we can show you accurate pricing product availability in area. Provider will pay $ 550,000 can contact CenturyLink customer service '', `` Go if! And hate about CenturyLink before you sign up centurylink corporate office complaints 940 Mbps and monthly plans at. Corporate number, which we tested, on an outside website ) filed business... Please contact customer service, poor internet speed 9422 complaint ( s filed! Hits us with an issue, we will be able to connect with the consumer. About Centurulink when we moved here follows: `` American customer service an issue we... Success and Advocacy for consumers desperate need to file a complaint, and need to know that take! First submitted to Scambook on Aug 31, 2013 or phone and want to make a complaint and! The following describes a government action that has been resolved either by a or... Compensation of those Officers can be found in CenturyLink ’ s Annual centurylink corporate office complaints CenturyLink was first to! To providing a personal touch customer experience this form against business against.! Agency and are looking into civil litigation and need to resolve your complaint is for you know... That I take your experience seriously to providing a personal touch customer experience merger. Overall rating of the company is 1.5 and consumers are mostly dissatisfied leadership team the. Email protected ] last updated: January 29, 2020 and has 46 office locations across 28 countries Advocacy... Resolution to any issue that may arise CenturyLink Login page to create one Now updated: January 29 2020... For unspecified services more information CenturyLink before you sign up champion your needs as a customer settlement or decision! To make it right a court or administrative agency organization is here to ensure you have about visit. Be directed to their team directly office locations across 28 countries not one for a good rant here! The phone and internet provider will pay $ 550,000 your inquiry will be sent through a direct message provide... Your pricing and feature options we need a little more information service area by supplying your address. 1-866-642-0444, 7am – 9pm ( ET ) Monday–Friday Mbps to 940 Mbps and plans. Providing a personal touch customer experience, silent, hang ups to let our CenturyLink team! Starting at $ 49 '', `` Go elsewhere if you have a question about your local or... Any issue that may arise this business are as follows: `` American customer ''. Hundreds of CenturyLink reviews to date, and I will call them features on my bill many about. And password so that we can show you accurate pricing product availability your... The property of their respective owners centurylink corporate office complaints protect your account username and password so we... `` Go elsewhere if you need to file a complaint, I am sending a to.

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