HOUSEHOLD GOODS CLAIMS PROCEDURES This article will assist you in filing any claims for damages, should the need arise. If you are assigned to a permanent duty station in a remote location listed in the JTR, Appendix F, Part I you can ship up to 1,250 pounds of suitable consumable goods per a tour year assignment (i.e. Used household goods and personal effects are usually duty free provided goods have been owned and used by the customer for a Claims liability is limited to breakage due to mishandling. Share wisdom if you have experience in PCSing or share your tips and favorite resources related to preparing for a military move. ), Misc. Your goods can be exposed to extreme temperatures. These are the smaller household electronics, appliances, and household goods you’ll want to bring with you so that you get them just as you move into your new home overseas. Remove all ammunition from your firearms. Confirm your weight allowance to avoid excess weight fees. Taylor Smith, 21st Theater Sustainment Command Legal Office November 14, 2019. Box. clothing, TVs, skis, and similar items). For OCONUS to CONUS; CONUS to OCONUS; OCONUS to OCONUS: Drain the bike of fuel (Carbureted models must be drained down to reserve.). Your moving company cannot ship any live animals as part of your move. Kitchen: Dishes, pots/pans, mixing bowls, casserole dish, cutting board, chopping knife, silverware, strainer, wine/beer opener, paper towels, Tupperware, cooking utensils, kitchen towels, Bath: Rugs, towels, washcloths, hand towels, workout towels, toilet paper, plastic/cloth shower curtains (even if not necessary because if you live in a place with an AC unit in a hallway, you can hang up the curtain in the doorway to keep the cool air inside the hall/bedrooms), Bed: Pillows, sheets, mattress cover, rugs, clothes, hangers, Other: Bicycle (a must for getting around easily) and gear, dual voltage electronics (e.g. NATO Sporting Vehicles, Equipment, and Single Occupant Ultra Vehicles (including Mopeds, Hang Gliders, Golf Carts, Snowmobiles, etc. To schedule a shipment for boats over 14 feet, it is recommended you visit your. Household goods transportation and storage are authorized in order to move items associated with the home as well as personal effects that belong to the employee and dependents from the old to the new duty station. Ship your Vehicle Prep your Vehicle for Shipment. This policy directive has been reviewed by the Per Diem, Travel and Transportation By Capt. The side rails/body must be less than 28 inches (or less detachable) and the ramp/gate for the trailer can be no higher than 4 ft (unless detachable). If you don’t have the original bolts, make sure you let your moving company know during your pre-move inspection. Commercial Containers for Department of Defense Household Goods Shipments . Tips for a safe and successful household goods shipping experience. Ship Household Goods . There are exceptions, so always contact your, The military will reimburse you for mileage and some travel costs. You will also be 100% responsible for any accessorial service charges (special packing, crating, handling, and boat transportation fees) incurred as well as any excess cost that comes from exceeding your maximum weight allowance. A privately owned vehicle is not part of the household goods weight allowance, but a service member on permanent change of station orders to a permanent duty station where a POV transportation is permitted may ship a POV overseas if authorized by the authorizing official or service regulations. You can ship alcohol as part of your total household goods shipment, assuming that the alcohol you are shipping doesn’t violate any international customs or state-specific import laws. (including Mopeds, Hang Gliders, Golf Carts, Snowmobiles, etc. Only one POV (owned or leased for personal) use may be shipped at government expense. If you find the Gypsy Moth on any of your belongings, you must treat it before your move. Many German homes are larger than you would expect, and they typically have large basements. A Service member ordered from a PDS to a TDY location for building, fitting out, VAT at standard rates on the total value of goods plus shipping, insurance and any duty you owe Fill in form C285(PI) to ask for a refund if you think you’ve been charged too much. The following guidance applies to the shipment and storage of household goods. The moving company is responsible for wrapping and packing your TV. In accordance with the Joint Travel Regulations (JTR), paragraph (par.) Enter your rank, dependency status, and move type to determine your moving allowance. Remove all ammunition from your firearms. 3. Make sure your trailer has a valid license, if the origin state does not require a license; a transit permit may be required at your expense in order for the boat hauler to transport the boat trailer. Properly inflate tires and repair any fluid leaks (oil, transmission, fuel) as applicable. Who May Ship Household Goods Ordinarily you are authorized to ship household goods (HHG) (at the appropriate weight allowance authorized for your grade) after you have received orders calling you to active duty, directing a permanent or temporary change of station, or authorizing separation or retirement. In general, you can move your boat yourself, and receive reimbursement for the ACTUAL transportation cost (with no household goods shipment) OR you can have the government arrange to move your boat and have the government pay up to what it would cost to ship the boat’s weight as household goods up to your entitlement level. o Adds requirement for heat treatment marking. For help using Move.mil or Electronic Transportation Acquisition. The Moving with the Military Overview provides information about household goods shipping and storage, automobiles, ... but availability and regulations frequently change. effects/household goods, since there has been a recent change in the customs regulations and details are complicated. From the last TDY location to the new PDS or ship’s home port. Any overages on your approved weight will be your financial responsibility, so work hard to make sure you stay within your weight allowance. It is highly suggested, that you consider doing a Personally Procured Move (PPM) for your boat. Check out your new duty station website to learn about any vaccines and special quarantines your pet may have to undergo. If you’ve opted to ship your bike (see below), you’ll have to prep it before the movers arrive. Administrative Household Goods (HHG) Weight Allowance Locations A. If you are moving from a gypsy moth quarantined area to a non-quarantine area, you must inspect your outdoor household items for the gypsy moth before you move. Remove any valuable items from the boat before shipment (i.e. It is typically sent ahead on a commercial carrier and arrives before the main household goods shipment. You are responsible for any pre- or post-move expenses related to your TV such as disconnection/dismounting and reconnection/remounting. To or from NTS. Share on Twitter 1200 NEW JERSEY AVENUE, SE. This can cause items to freeze, explode, or spoil. ... You Can Ship and Store Your Household Goods. All shipments are physically inspected. The information below is designed to help you understand these allowances and provide information that will help you through the moving process. for smaller electronics and home comforts to help you settle in. Under this method, the government assumes the responsibility of moving your goods and no claim reimbursement request is … Household Goods Shipment When you are ordered on PCS you are also authorized to ship your household goods (HHG) at government expense. The POV should not exceed 20 measurement tons (MT). ... Dear Army: You Made a Mistake. This is an air freight shipment. The government authorizes you a … These items may ship with their associated trailer if applicable. You can transport firearms as part of your total household goods shipment, assuming that it complies with all local and state laws. The safety brief continues. Authority. HOT LINKS: Sign in to DPS or create a new account to schedule a move, submit a customer satisfaction survey, or file a loss and damage claim. There are exceptions to the size limitation. • Once the UB/HHG is on-hand at the agent company's warehouse, the company will contact you by phone or email. Department of Defense The general regulations for importing pets into India are as follows: 1) Household Goods Many common household products contain or are designated as dangerous goods; hairspray, cooking spray, nail polish and ammunition, to name a few. You cannot ship any privately owned live ammunition in your household goods shipment. Contact your, Mobile home moves are complicated and may be subject to special approval on a case-by-case basis. 855-368-4200 Soldiers must be authorized on their PCS Orders to ship one privately owned vehicle (POV) at government expense. The approximate weight of your shipment and an approximate date. Before sharing sensitive information online, make sure you’re on a .gov or .mil site by inspecting your browser’s address (or “location”) bar. Single-occupant ultra vehicles must weigh less under 155 lbs (unpowered) or 254 lbs (powered); and have a fuel capacity not to exceed (NTE) 5 gallons, airspeed NTE 55 knots, and/or a power-off stall speed NTE 24 knots. The .gov means it’s official. These are the smaller household electronics, appliances, and household goods you’ll want to bring with you so that you get them just as you move into your new home overseas. Make sure you inform your moving company if your TV is a plasma display type, because it must be shipped upright. 1. You can use. smaller TV & DVD player), Pro Gear: Specialty books, uniforms, and equipment (Pro Gear doesn’t count against weight allowance). Pro Gear does not count against your weight allowance (Soldier: Up to 2,000 lbs; Spouse: Up to 500 lbs). Consumable goods must be packed, marked and weight separately. DPS Web Link: https://dps.sddc.army.mil/cust/standard/user/home.xhtml. The weight of any spare POV parts will be deducted from the total allowed weight of household goods. 1. If you have an oversized POV to ship to, from, or between an overseas duty station, get the details from DTR part IV Attachment K3, If you have a unique situation or want to make your own arrangements to ship more than one POV to your new duty station, please contact, NOTE: Additional shipping information can be found at, Conditions Based Movement in a COVID Environment, https://dps.sddc.army.mil/cust/standard/user/home.xhtml, Pets & Live Animals (including dogs, cats, birds, etc. Also, if you have large 110v appliances, consider putting them in storage since you’ll be able to borrow any major appliances from the Army. Please visit your, Residential boat moves are complicated, it is recommended that you visit your. The client must be in Nigeria at the time of Customs clearance. Importing household goods. The trailer must have good tires, working lights, wiring and brakes. Claimants of the shipment must … Any point in the CONUS selected by the Service member. 051402, household goods (HHG) weight allowances can be administratively reduced at a permanent duty station (PDS) outside the continental United States (OCONUS) based on factors at that location. This section provides information and guidance to enforcement partners and household goods carriers about the regulations and policies that govern interstate moves. 0601 TRANSPORTATION AND STORAGE OF HOUSEHOLD GOODS (HHG) Normally, the government will arrange for the shipment of HHG by govemment bill of lading (GBL), authorize an employee to use the … ... United States Army Recruiting Command Soldier and Family Assistance Programs. HHG includes the remainder of all your household goods and is the biggest shipment that your family will have. Disconnect battery and tape ends with electrical tape. Unlock bike so that it can be rolled on and off of the moving truck. You are responsible for any costs associated with disconnecting appliances. Make the firearm inoperable by removing the bolt, firing pin, trigger assembly, and other arming parts. When GBL is authorized, the employee must contact their local Transportation Office (TO) to arrange the shipment and storage of their household goods. Department of the Army Federal government websites always use a .gov or .mil domain. It takes about 4 weeks to ship your UB (and about 4 weeks to find housing if you are approved for private housing). To arrange a military shipping motorcycle household goods, you can talk to your TO or use the DPS for “self counseling.” Prepare the following in advance: A full set of authorization / orders as well as amendments for each kind of planned shipment (UB, NTS, HHG). 12-month tour - 1,250 lbs; 18-month tour - 1,875 lbs). ), (including Canoes, Skiffs, Sailboats, Light Rowboats, Kayaks, Jet Skis, Sculls, etc.). 14104, conferred authority on the Secretary of Transportation to “issue regulations * * * protecting individual shippers.” Check with your branch of service for supplemental regulations or guidance in addition to the JTR. Allowed, for CONUS (& Alaska) only, largely at your own expense. If you are traveling overseas (OCONUS), please contact your local personal property office to double check this guidance. Allowed, for CONUS & Alaska only, largely at your own expense. Moving allowances, also known as entitlements, are largely based on the service members rank and dependency status. To any subsequent PDS. K) Dogs, ... so please take our advice before shipping such goods. Non-diplomat household removals must come with a B/L or AWB certificate issued by the Paraguay government. Soldier may be reimbursed for the cost of mailing smaller items to new duty station in advance of your arrival. However, special circumstances like moving overseas (OCONUS), a retirement move, or a separation move may have extra entitlements and/or limitations than the standard Permanent Change of Station (PCS) move within the continental United States. 4. If you are moving overseas, begin to plan what items will go in unaccompanied baggage, in your household goods shipment and in long-term, Non-Temporary Storage, or NTS, storage – check with your sponsor or overseas housing office to assist in determining what items to ship. Welcome to FMCSA’s Regulations and Enforcement section of the Protect Your Move Web site. You cannot ship any privately owned live ammunition in your household goods shipment. o Clarifies container testing should be conducted to a modified Distribution Cycle 18, Assurance Level II within ASTM-D-4169. If you decide not to drive your POV to your next duty station, you are 100% responsible for any cost relating to shipment of your vehicle. US Army Europe, Alpha Battery, 1-77 Field Artillery Regiment, Bravo Battery, 1-77 Field Artillery Regiment, Army Sexual Assault and Harrassment Policy. If you run into a situation where you need clarification of any of these points, or just want to make sure you understand the official rules, you should reach out to your local personal property office for advice and guidance. Lower or remove all antennas, masts, fishing/trolling poles, and outriggers. Any boat and/or trailer that fits into a standard overseas container (canoes, kayaks, rowboats, jet skis, etc) can be shipped with your household goods. Household Goods. While considerable effort was taken to ensure this information is accurate, ultimately, the Joint Travel Regulation (JTR) is the authority of entitlements for all service members. As part of UB weight allowance, you may also be able to mail items to your overseas P.O. Shipping documents and a detailed packing list (in English) must also accompany the shipment. WASHINGTON, DC 20590. Pets or animals are only allowed if they are travelling with you at your expense. Regulations implementing the Household Goods Transportation Act of 1980 were promulgated by the ICC in 1981 and subsequently transferred to DOT by the ICC Termination Act of 1995 wherein Congress, in 49 U.S.C. This is an air freight shipment. Discuss topics related to PCS (Permanent Change of Station). You can calculate MT in three steps. First step: If your POV is larger than the 20 MT entitlement, you may be required to pay the excess shipping cost. You may have the items moved for you at the government’s expense through the Transportation Office (TO) or move your household goods at your own expense and … Examples of spare POV parts might include a car engine, transmission, seats, tops, winch, spare tires, portable gas cans, GPS devices, CD players, and other items that could be misplaced or stolen. Boats 14 feet in length, 6 feet 10 inches in width and 6 feet 5 inches in height or less will be shipped as part of your household goods. If you intend to self-transport firearms in your vehicle, make sure you do not carry your weapon on your person and check all the laws of every state you intend to drive through to your new duty station. Please keep in mind your shipment will be placed in regular shipping containers. Carry a copy of this information physically with you. If applicable, the vehicles should be drained of fuel prior to shipment. Ensure the firearm information is written on the inventory including make, model, serial number, unique characteristics, and caliber or gauge. Boats over 14 feet long are shipped using the Boat One Time Only process. The estimated transit time of 45-60 days is normal for sea travel. involving the shipment and or storage of your Household Goods (HHG) and Unaccompanied Baggage (UB). Unaccompanied Baggage (UB) Average Arrival Time: 4 weeks. Ensure the firearm information is written on the inventory including make, model, serial number, unique characteristics, and caliber or gauge. Federal Motor Carrier Safety Administration. GET THE RIGHT MOVER This administrative revision, dated 20 July 2015 – o Revises format of command publication. If you can't drive from your old CONUS duty station to the new CONUS location because of medical or personal reasons, or if the travel time exceeds your report-in date, contact your. Check with your transportation office. Household Goods (HHG): 8 … All DoD Customers (Soldiers and Department of Defense Civilians) are covered under the Full Replacement Value (FRV) protection on most DoD funded personal property shipments. For larger boats, you will need to visit your, Personally-procured boat moves are allowed for OCONUS destinations. Moving allowances are generally based on the overall weight of your household goods. UB is a Space-A air shipment of between 500-1,000 lbs. What is allowed to pack in baggage when flying may not be allowed to ship in cargo. The Joint Federal Travel Regulations entitle military members and Defense Department civilians to ship a predetermined weight of household goods, … Empty saddlebacks. ), Boat or Personal Watercraft (Not primary residence), Boat or Personal Watercraft (Primary residence), usarmy.scott.sddc.mbx.g6-SRC-DPS-HD@mail.mil. If you have a front-loading washing machine you should have the original shipping/stabilizer bolts, spacers, and wrenches which are used to secure the machine for transport. Whether you're moving to the U.S. with a wine collection or importing alcohol for your personal use, you should, The cost of transporting your privately owned vehicles to your new PCS is largely your responsibility for a CONUS to CONUS move. Important: Certain overseas locations have additional restrictions due to customs restrictions or base policy. Customs Regulations: The client or agent MUST be present for the Customs clearance procedure. Ask a question about your next duty station, and check out the latest PCS blog featuring advice on military moves, installation insights, military moving resources and more. The weight of any utility trailer will be deducted from the total allowed weight of household goods. Brexit 1. J. TDY for Building, Fitting out, Converting, or Reactivating a Ship. 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