The City will continue with (but may delay) disconnects as usual for those who are delinquent and do not qualify for Cold Weather Protection, and who have not shown hardship due to COVID-19. Suspending late fees for members who have incurred negative economic circumstances related to the coronavirus pandemic. The state was shut down for a month and still barely open….contractors were not able to enter any houses during this time. info@cubminnesota.org, You have successfully subscribed to the newsletter. Waiving residential and small business late fees incurred due to economic circumstances related to the coronavirus pandemic. Current conditions, warnings and historical records It is no surprise that Antarctica is on top of the list of the coldest countries in the world. Arranging payment plans based on the financial resources and circumstances of the customer. Waiving residential and small business late fees incurred due to economic circumstances related to the coronavirus pandemic. Waiving residential and small business late fees incurred due to economic circumstances related to the coronavirus pandemic. Princeton Public Utilities: Extending Cold Weather Rule protections by restricting disconnection of residential customers for non-payment and reconnecting customers who have been disconnected for the duration of the national security or state peacetime emergency. Keewatin: Not charging late fees. Freeborn-Mower Cooperative Services: Consistent with Cold Weather Rule protections, refraining from residential disconnections and reconnecting previously disconnected customers as part of reasonable payment plan. Waiving residential and small business late fees incurred due to economic circumstances related to the coronavirus pandemic. Arranging payment plans based on the financial resources and circumstances of the customer. request to the state’s electric and gas utilities, Detroit Lakes Public Utilities Commission, Goodhue County Cooperative Electric Association, Itasca-Mantrap Cooperative Electric Association, Renville-Sibley Cooperative Power Association, Stephen Public Works and Utilities Department, Wright-Hennepin Cooperative Electric Association, CUB’s outreach team helps Minnesotans maintain crucial utility service during the COVID-19 crisis, Minnesota’s regulated utilities ordered to reconnect shutoff customers, temporarily stop penalizing customers for overdue bills, https://docs.fcc.gov/public/attachments/DOC-363033A1.pdf, https://www.verizon.com/about/news/our-response-coronavirus, https://www.edockets.state.mn.us/EFiling/edockets/searchDocuments.do?method=showPoup&documentId=. Waiving late fees on all customer classes during the health emergency. Failure to set up a payment plan will result in disconnection. The Texarkana Gazette is the premier source for local news and sports in Texarkana and the surrounding Arklatex areas. Thank you so very much for helping me. If you have not been in touch with them recently, it would be good to give them a call and get a straight answer, and also let them know the situation at your home. Arranging payment plans with customers who request. Hi Dana. The is a great deal of rainfall in Lake Country, even in the driest month. Waiving residential and small business late fees incurred due to economic circumstances related to the coronavirus pandemic. Iowa Lakes Electric Cooperative: The utility is continuing to send delinquent notices; the notices state “payment is due on or before May 1,” instead of the normal 12 days from date of notice. We’ll help you keep your service on, and knowing which utilities are disconnecting people helps us advocate for everyone. If you do not meet all the conditions of the Cold Weather Rule, mutually acceptable payment arrangements can be set up to prevent interruption of an electric service. Many of the residents’s only heat source is steam heat, including mine. See below for advice on what to do if you’re behind on your bills as well as each utility’s policy for customers during the COVID-19 emergency. Waiving residential and small business late fees incurred due to economic circumstances related to the coronavirus pandemic. Mora Municipal Utilities: Extending Cold Weather Rule protections by restricting disconnection of residential customers for non-payment and reconnecting customers who have been disconnected for the duration of the national security or state peacetime emergency. Additional information. St. Paul, MN 55101 PKM Electric Cooperative: Consistent with Cold Weather Rule protections, refraining from residential disconnections and reconnecting previously disconnected customers as part of reasonable payment plan. We are reducing exposure risk to ensure our line workers, member service representatives, and other critical staff continue to deliver reliable, responsive, and friendly service. Staples: Extending Cold Weather Protection, for those who are qualified, until May 13 or the state emergency is lifted, whichever is longer. Winthrop: Extending Cold Weather Rule protections by restricting disconnection of residential customers for non-payment and reconnecting customers who have been disconnected for the duration of the national security or state peacetime emergency. Waiving residential and small business late fees incurred due to economic circumstances related to the coronavirus pandemic. Isn’t there a federal order stating companies cannot shut off the heating source during the pandemic? We don’t want to interrupt service to any member, but in a cooperative, all members suffer when any bill remains unpaid. We are sorry that this post was not useful for you! Austin Public Utilities: Extending Cold Weather Rule protections by restricting disconnection of residential customers for non-payment and reconnecting customers who have been disconnected for the duration of the national security or state peacetime emergency. Preston Public Utilities: Extending Cold Weather Rule protections by restricting disconnection of residential customers for non-payment and reconnecting customers who have been disconnected for the duration of the national security or state peacetime emergency. Waiving late fees. Lyon-Lincoln Electric Cooperative: Delaying residential disconnection for non-payment during the state peacetime order. Waiving late fees for residential and small business customers affected by the economic impacts of the coronavirus pandemic. Madelia Municipal Light & Power: Extending Cold Weather Rule protections by restricting disconnection of residential customers for non-payment and reconnecting customers who have been disconnected for the duration of the national security or state peacetime emergency. Here is their statement: https://www.edockets.state.mn.us/EFiling/edockets/searchDocuments.do?method=showPoup&documentId={A0593771-0000-CC1E-80BC-B109973075C7}&documentTitle=20204-161736-01. Waiving residential and small business late fees incurred due to economic circumstances related to the coronavirus pandemic. Our staff is just as vulnerable as anyone, so we are making adjustments to lower COVID-19 exposure risks. All late fees are being waved on past-due balances for the February billing period (March bill). Arranging payment plans based on the financial resources and circumstances of the customer. Arranging payment plans based on the financial resources and circumstances of the customer. The Cold Weather Rule helps ensure you will have electric, gas, and water service for your home during the winter. The Water and Light Commission will officially adopt the recommendations at its meeting on Wednesday, April 1. Arranging payment agreements with customers requesting help. Elk River Municipal Utilities: Extending Cold Weather Rule protection by restricting disconnection of residential and small business customers for non-payment and reconnecting customers who have been disconnected for the duration of the national security or state peacetime emergency. Waiving residential and small business late fees incurred due to economic circumstances related to the coronavirus pandemic. Janesville: Extending Cold Weather Rule protections by restricting disconnection of residential customers for non-payment and reconnecting customers who have been disconnected for the duration of the national security or state peacetime emergency. South Central Electric Association: Suspending disconnections for non-payment. Waiving residential and small business late fees incurred due to economic circumstances related to the coronavirus pandemic. Waiving residential and small business late fees incurred due to economic circumstances related to the coronavirus pandemic. Like everywhere else, customers are still encouraged to pay what they can to help avoid a larger bill down the road, and you should contact them to discuss your situation and work out a payment plan. Beltrami Public Utilities: Consistent with Cold Weather Rule protections, refraining from residential disconnections and reconnecting previously disconnected customers as part of reasonable payment plan. Arranging payment plans based on the financial resources and circumstances of the customer. Granite Falls: Not processing any utility shutoffs during the peacetime emergency. Lake Country Power: Consistent with Cold Weather Rule protections, refraining from residential disconnections and reconnecting previously disconnected customers as part of reasonable payment plan. Arranging payment plans based on the financial resources and circumstances of the customer. Our new site provides for a more customer-focused experience based on more dynamic content, regularly updated product and service features, information and resources for those seeking information about our services. The response did not address the state’s requests regarding reconnecting customers who are currently disconnected or arranging payment plans. Customer at least, their agriculture should be more productive, all LCP service are! 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