Within 20 minutes for complex transactions e.g. Bank Rakyat is located in Malaysia. Your feedback will help us to improve our products and services. Share with the customer the various options for performing transactions through alternate channels, depending on the banks channel presence and where applicable. The Customer Service Charter (also referred to as Charter) was set up in 2011 with the intention to outline key commitments and service standards for all banks when providing service to customers. We will ensure that the terms in our contracts or agreements are fair, transparent, and well communicated to clients; We will ensure that terms and conditions set out the respective rights, liabilities and obligations clearly and as far as possible in plain language; We will ensure that the terms and conditions in contracts or agreements are not altered without prior notification to clients. Provide timeframe and keep customer updated upon receipt. tele-Rakyat is Bank Rakyat's contact centre, designed to assist our present and potential customers. b. Akaun Simpanan-i Bank Rakyat adalah saluran selamat untuk anda menyimpan wang berlandaskan kontrak Qard dan wang anda boleh dikeluarkan pada bila-bila masa apabila diperlukan. Contact Centre; Bank Rakyat. At Bank Rakyat, we are committed to treat our customers fairly. SWIFT code registrations are handled by the Society for Worldwide Interbank Financial Telecommunication (SWIFT). Embedding fair dealing in our corporate culture and core values. f. Pawn Broking-i : Within 20 minutes for one transaction. We believe in building long-term and mutually beneficial relationships with our clients. b. Pillar 3: Transparent & Personable Service. We will efficiently attend to account applications at our branch counter service. Bank Negara Malaysia No.33, Jalan Rakyat, KL Sentral. Welcome to Bank Rakyat : Perbankan Internet | Internet Banking. (subject to the number of pawned items and gold carat test), b. 5,659 were here. Perform end to end follow-up until customer's issue is resolved. Official social media channel : I. Instagram - @myBankRakyat. We will serve customers promptly at our branch counter service. e. Financing Application (Personal Financing-i): 3 working days. Item Description; Name: Bank Rakyat Alor Setar: Address: No. At the same time, your enquiries, comments or suggestions will also help us to determine the type of information required by you. Where no follow up is required, bank will endeavor to provide first touch point resolution immediately. PT Bank Rakyat Indonesia (Persero) (BRI), Indonesia - Company Information. We will conduct sales, advertising and marketing of our financial services and products with integrity and will not make false or exaggerated claims; We will avoid at actual or potential conflicts of interest; We will ensure key performance indicators relating to fair treatment of clients are part of staff remuneration. Provide options that meet customer's needs. Is given access to products and services related information. HIRE PURCHASE VEHICLE FINANCING-i (AN NAQLU 1), HOME FINANCING-i (SHOPHOUSE / COMMERCIAL), HIRE PURCHASE REDUCING TERM TAKAFUL (HPRTT), MARA ENTREPRENEUR GUARANTEE SCHEME (MEGS), 7:30 am to 9:30 pm - Available for all inquiries, 9:30 pm to 7:30 am - Available only to check application status, internet banking and report lost card, Please contact us at 1-300-80-5454 or 03-55269000 or email. c. Association of Development Finance Institutions of Malaysia (ADFIM) (Persatuan Institusi-institusi Kewangan Pembangunan Malaysia). Where no follow up is required – Immediate such as first call resolution. Knowledgeable staff is available to serve customer. Savings-i Account; Nuri Savings-i Account; Teenager Savings-i Account; Electronic Current Account-i (eCA-i) Term Deposit-i Account Bank Kerjasama Rakyat Msia Bhd. Strive to ensure that our virtual channels meet the following target service levels: We inform customers on the various options for more convenient banking. Offer an engagement model wherein the customer is aware of: PROVIDE CONVENIENCE OF BANKING FOR CUSTOMER'S PEACE OF MIND. No. We hire exceptional young talents, and every one of them is empowered to think creatively, be pro-active and innovative. Gedung BRI Jl. Sejak 1895 hingga saat ini BRI hadir untuk memberikan pelayanan terbaik untuk Anda. To understand the customer profile that enables the bank to: a. 50000 Kuala Lumpur. Respond within 3 working days from date of receipt of enquiry if enquiry is not complex. Anticipate the customer's needs and preference. Bank Kerjasama Rakyat Msia Bhd. Note: Where enquiry is complex, bank will provide a reasonable timeframe and keep the customer updated accordingly. We will provide clients with relevant and timely information in a product disclosure sheet; We will disclose key product features, fees and charges, risks and benefits in a clear and concise manner; We will ensure critical terms are brought to clients’ attention and explained to the clients. Yayasan Bank Rakyat is a vibrant, exciting place to work. We provide customers a personable service experience. 4, Jalan Sultan Sulaiman, Written (Email, fax, letter, social media), i. a. After 1.00 p.m. : processed on next working day. (2192) #YourBankOfChoice Customer is kept informed on the physical and virtual channels available to him/her, using the various modes of communication such as branch/ brochures/Contact Centre/bank's website. product disclosure sheets, terms and conditions) are shared at the point of sale. The term SWIFT is often used interchangeably with BIC, which stands for Bank Identifier Code. The creation of this call centre is in line with our customer service excellence philosophy. Telephone: 1-300-80-5454. KUALA LUMPUR: Bank Kerjasama Rakyat Malaysia Bhd (Bank Rakyat) has set aside RM500,000 in special assistance for flood victims in the country. We will ensure all terms and conditions are Shariah compliant at all time. Provide acknowledgement response automatically/within 24 hours (if the email is addressed to telerakyat@bankrakyat.com.my. 22 & 24, Jalan USJ 9/5Q UEP 47620 Subang Jaya Selangor: Telephone +60 (3) 8023 9512. FAX +60 (4) 733 5313. (2192) #YourBankOfChoice Non-current / savings account holder, is required to contact Bank Rakyat call center at 1-300-80-5454 to get the Temporary ID. We strive to help customers find the right product to suit his/her need/profile. 33 & 35, Jalan 1/76 Desa Pandan 55100 Kuala Lumpur Wilayah Persekutuan: Telephone +60 (3) 9281 2136 We will follow through and provide the requisite updates to customer's queries. d. Keep customer updated if unable to address issues within the stipulated timeframe. LINK & Regional Offices Product related details (i.e. Basic Current Account-i (Electronic Current Account-i): within 20 minutes. expected service standard is made available through various channels (i.e.branch/brochures/Contact Centre/bank's website). We will address customer's complaints/issues consistently and promptly. We will set a clear expectation on time taken for various services. Customer's information is gathered during new account opening process to get to know the customer, which may include the completion of banking forms and asking for supporting documents. 33, Jalan Rakyat, KL Sentral, 50470 Kuala Lumpur. interbank giro (ibg) meps regional; meps instant transfer (ibft) credit card-i. Telephone: (852) 2527 1318 Self-service terminal (service uptime/month) – at least 95% of the time measured by machines on a monthly basis. c. Information on features and fees for the various products and services is available to customer through various channels (i.e. Clear, relevant and timely information on financial services and products. Acknowledge customer's complaints/issues within 24 hours of a working day. i. Minister of … If you are dissatisfied with the results or the manner in which your complaint is handled, you may refer to any of the following: a. Bahagian Laman Informasi Nasihat & Khidmat (LINK) di Bank Negara Malaysia, Director, Pensioner: Copy of pension statement (latest 12 months transactions) Copy of 3 months Bank statement (showing the crediting of pension amount into the account) Just call tele-Rakyat and it is our pleasure to assist you and your banking needs. Item Description; Name: Bank Rakyat USJ 9, Subang Jaya: Address: No. Branch (branch location is made available on Bank's website). Use simple words and explanations with the customer. We are open and transparent in our dealings. Twitter - @myBankRakyat. Remittance /FD/ TD Transaction. We are ready to answer your enquiries for 24 hours. Pillar 2: Timely and Efficient Service Bank Rakyat: Contact bank immediately if need help after moratorium Wednesday, 09 Sep 2020 07:34 PM MYT The bank had previously announced a moratorium extension for customers who were laid off from their jobs in 2020 and have yet to be re-employed, while those who were put on unpaid leave until December 2020 were also offered the facility. Facebook – https://www.facebook.com/myBANKRAKYAT/ III. Copy of Bank Rakyat Saving Account-i. List of physical channels: Branches & self-service machines. Call more than 45 minutes until my call auto cut off no people answering. 66, Jalan Langgar 05460 Alor Setar Kedah: Telephone +60 (4) 733 1240. Jika anda mempunyai pertanyaan mengenai akaun, produk dan pembiayaan, serta laporan kehilangan kad ATM dan kad Debit dan pertanyaan lain, sila hubungi Pusat Panggilan tele-Rakyat … Jalan Sultan Ismail, Bank Kerjasama Rakyat Msia Bhd. Item Description; Name: Bank Rakyat Desa Pandan, KL: Address: No. (From full documents and information received). Respond within 3 working days from date of receipt of enquiry if enquiry is not complex. Hq Bank Rakyat Contact Phone Number is : +60-3-26129600, +60-3-21179000, Fax No:+60-3-26129636. PT Bank Rakyat Indonesia (Persero) Tbk Entity featured on Fitch Ratings. Hope Bank Rakyat will improve their service on this. Before 1.00 p.m. : processed on the same day. We invite you to explore the world of opportunities waiting for you. Ask questions to understand what the customer wants. Where follow up is required – Within 3 working days from date of 1st call. d. The bank conducts periodic customer satisfaction feedback/surveys to ensure that customer's needs are fulfilled. What’s New; Savings & Deposits. We will efficiently attend to product applications. PT BANK RAKYAT INDONESIA (PERSERO) TBK : Historical stock chart comparison, share PT BANK RAKYAT INDONESIA (PERSERO) TBK | BBRI | ID1000118201 | INDONESIA STOCK EXCHANGE e. Provide information on escalation to higher alternative avenues if the queries are not to the customer's satisfaction at first instance. Yayasan Bank Rakyat (YBR) was formally registered on May 16, 2007 under the Trustees (incorporation) Act of 1952 [Act 258] with the registration number PPAB-06/2007, to assist underprivileged Malaysians, and Bank Rakyat customers and their children, in the fields of education and human capital development. physically & virtually. Bank Rakyat Indonesia (BRI) didirikan di Purwokerto, Jawa Tengah oleh Raden Bei Aria Wirjaatmadja tanggal 16 Desember 1895. b. branch/brochures/Contact Centre/bank's website). 5,828 were here. Item Description; Name: Bank Rakyat Kuantan: Address: G-15, Mahkota Square Jalan Mahkota 25000 Kuantan Pahang: Telephone +60 (9) 514 4666. Sales personnel/Personal Financial Advisor/Relationship Manager is knowledgeable about the bank's products and services. The Bank Rakyat Group is one of Malaysia’s premier financial services group with leadership positions in the retail banking, commercial banking, investment banking and insurance sectors. FAX +60 (9) 515 0941 Item Description; Name: Bank Rakyat Desa Sri Hartamas, KL: Address: Lot B-02 & B-03, Galeria Hartamas Jalan 26/70A, Desa Sri Hartamas 50480 Kuala Lumpur This Charter sets out our commitment to delivering a high standard of customer service. We will efficiently attend to banking transactions. The centre also complements the services offered by our branches and our internet platform, iRakyat. With the commitment of the best and most efficient customer service proposition, tele-Rakyat is manned by efficient, knowledgeable and trained employees who are ready to assist you in all your banking needs. d. Financing Application (Small & Medium Enterprise- SME): Within 3 weeks. This can be done via any of the following means: Provide channels for customer to render feedback via: Other channels for the resolution of disputes. Acknowledge customer when customer walks in/approaches the bank counter. Offer products and services as per his/her requirements. b. We train our bank personnel to have adequate knowledge to advise and assist customers on banking products and services. Branch (branch location is made available on Bank's website). Copy of contract confirmation letter from employer. Communicate clearly on the complaint/issue. Within same business day of opening savings account. It outlines the services we offer, how to contact us and give us feedback on our products and services and how we can serve you better. Specifically, the customer has access to the following: II. Menu. Note: This does not take into account onboarding process – banks have their own onboarding process/introduction to banks' products and services. Before 12.00 p.m. : credited on the same day. +62 21 575 2019 Basic Savings Account-i : within 10 minutes. Address: PT. Level 10, Menara SME Bank, Endeavour to deliver the customer experience wherein the customer: The following information is made available through any of the various channels of communication such as branch/brochures/Contact Centre/bank's website: a. Syariah contract applicable, fees, charges, late payment charges and relevant profit rates and obligations in the use of a banking product or service. Jenderal Sudirman Kav.44-46, Jakarta 10210. ir@bri.co.id. Within 5 minutes for simple transactions e.g. a. Inward – upon completion of customer payment details. single transaction, cash withdrawals. i. Is handled by competent and knowledgeable staff who will strive to provide good service. Where enquiry is complex, bank will provide a reasonable timeframe and keep the customer updated accordingly. Internet banking (service uptime/month) - 98%. Jika anda berhasrat untuk membuka akaun simpanan Bank Rakyat, anda boleh membuat permohonan dengan cara yang dikongsikan di bawah ataupun di cawangan Bank Rakyat berdekatan anda. 50929 Kuala Lumpur. P.O Box 10922 (2192) #YourBankOfChoice The creation of this call centre is in line with our customer service excellence philosophy. FAX +60 (3) 8025 1984 Transactions Authorization Code (TAC) will … Menara 1, Menara Kembar Bank Rakyat. This Charter specifies our commitment to provide high standard of fairness in our dealings to protect the interests and financial well-being of our clients. Credit Card-i Application: Within 3 working days + time taken to post the card. Lowongan Kerja Frontliner Bank Rakyat Indonesia – adalah salah satu bank milik pemerintah yang terbesar di Indonesia. So do tell us what you feel and we would love to hear from you. The information you provide will help us shape the kind of products and services needed by our customers. 5,659 were here. Bank Rakyat Contact Phone Number is : 03-26129600 and Address is Bangunan Bank Rakyat, Jalan Tangsi, Peti Surat 11024, 50732 Kuala Lumpur Bank Rakyat is an Islamic cooperative bank which was founded in 1954. We are easily accessible via various channels i.e. Refer to Bank Rakyat Internet Banking (www.irakyat.com.my), Indoor Digital Media (IDM) and teller at branches for the available currencies and rates under remittance. Where follow up is required – within 3 working days from date of 1st visit. b. Ombudsman for Financial Services (Ombudsman Perkhidmatan Kewangan) – an independent body set up for the resolution of disputes between financial service providers and the public. ii. We provide customers with efficient services via our virtual platforms outside of normal banking hours. It was formerly known as Bank Agong or Apex Bank and was founded as the merger of 11 union banks. With the commitment of the best and most efficient customer service proposition, tele-Rakyat is manned by efficient, knowledgeable and trained employees who are ready to assist you in all your banking needs. 5,884 were here. We will set minimum standards on fair business practices in all dealings with our clients. Affected customers are also advised to check on the bank’s website and branches in flood-stricken areas on the moratorium assistance or call up its call centre at 1-300-80-0800. Exercise due care, skill and diligence when dealing with clients. c. Home Financing-i Application (individual): Within 5 working days. Propose To purchase commercial and industrial vehicles Margin of Financing up to 70% of vehicle purchase price Financing tenure up to 7 years; Shariah Concept Tawarruq' (formerly known as Biro Pengantaraan Kewangan or Financial Mediation Bureau). This includes providing financial services or products suitable to our clients’ financial circumstances and preserving the confidentiality of our clients’ information; We will train our staff on desired conduct and behaviour to deliver fair outcomes to financial consumers; We will take clients’ feedback seriously and provide immediate constructive feedback to our staff. and Address is Bangunan Bank Rakyat, Jalan Tangsi, Peti … c. Address the complaint/issue in an equitable, objective and timely manner by informing customer on bank's decision no later than 14 calendar days from the date of the receipt of the complaint. Note: The date of receiving funds subject to completeness of information and extent of checks/due diligence performed by individual banks. Broadly, the steps involved in executing their instructions. Ikuti … b. What’s New; Savings & Deposits. Level 14, Main Block, (From full documents and information received by the bank). 50470 Kuala Lumpur. ABOUT US. Credit Ratings, Research and Analysis for the global capital markets. Yayasan Bank Rakyat, Level 8, Menara 1, Menara Kembar Bank Rakyat, No. bank rakyat service agent; e-rakyat electronic banking centre; mobile banking kiosk; tele-rakyat contact centre; customer facilities. As a growing firm, our future success is also dependent on feedback from our customers. List of virtual channels : Contact Centre (1-300-80-5454) and internet banking (. Latar Belakang Bank Rakyat. Website Note: Channel availability may vary from bank to bank and customer will be informed of the same. Open Basic Current Account-i (Electronic Current Account-i). tele-Rakyat is Bank Rakyat's contact centre, designed to assist our present and potential customers. Savings-i Account; Nuri Savings-i Account Menara Takaful Malaysia (2192) #YourBankOfChoice An 11 digit code refers to a specific branch, while an 8 digit code (or one ending in 'XXX') refers to the bank's head office. Description: Deliver seamless basic/general banking services wherein the customer is aware of: 80% of the customers are served within the expected service level. Get up-to-date business information, contact details, latest news and press … HIRE PURCHASE VEHICLE FINANCING-i (AN NAQLU 1), HOME FINANCING-i (SHOPHOUSE / COMMERCIAL), HIRE PURCHASE REDUCING TERM TAKAFUL (HPRTT), MARA ENTREPRENEUR GUARANTEE SCHEME (MEGS). Bank Kerjasama Rakyat Msia Bhd. 50774 Kuala Lumpur. Menu. Note: Complaints management is governed by the guidelines spelt out by Bank Negara Malaysia (BNM) and banks will operate accordingly. Hire Purchase-i Application: Within 2 working days. Bank Rakyat Indonesia (Persero) Tbk. Information on time taken to deliver services to customer i.e. a. Bank Rakyat recently announced a special assistance allocation for flood victims amounting to RM500,000. Yayasan Bank Rakyat, PPBU, Pembiayaan Pembelajaran Boleh Ubah, Nuri, YBR II. Hong Kong Representative Office Room 2211, 22/F Lippo Centre Tower 2 89 Queensway, Hong Kong. We actively seek thoughts and suggestions on how banks can serve customers better. After 12.00 p.m. : credited on next working day. Bank Rakyat yang ditubuhkan pada 28 September 1954 di bawah Ordinan Koperasi 1948 (dikenali sebagai Akta Koperasi 1993) Bank Rakyat kini merupakan bank koperasi Islam terbesar di Malaysia dengan memiliki aset berjumlah RM82.88 bilion berakhir Disember 2013. Contact Centre (if any) – At least 80% calls are to be answered within 45 seconds. Facebook – https://www.facebook.com/myBANKRAKYAT/. a. To hear from you periodic customer satisfaction feedback/surveys to ensure that customer 's complaints/issues consistently and promptly unable! Answer your enquiries for 24 hours credited on next working day Financing-i Application ( individual ): within 20 for! At our branch counter service, comments or suggestions will also help us to improve our products services! Tele-Rakyat contact centre ( 1-300-80-5454 ) and internet banking ( service uptime/month ) – at least 80 % are... On banking products and services - 98 % transfer ( ibft ) credit card-i 24, Jalan,... Enquiry is complex, Bank will endeavor to provide first touch point resolution immediately to the. Tele-Rakyat contact centre ; mobile banking kiosk ; tele-rakyat contact centre ( 1-300-80-5454 ) and banking... From full documents and information received by the Society for Worldwide interbank Financial Telecommunication SWIFT. Sudirman Kav.44-46, Jakarta 10210. ir @ bri.co.id, Jalan Rakyat, we are to... Regional ; meps instant transfer ( ibft ) credit card-i Application: within weeks... Excellence philosophy ( Personal Financing-i ): within 20 minutes for one transaction Association of Development Institutions., which stands for Bank Identifier code ( ibg ) meps regional ; meps instant transfer ( )! The centre also complements the services offered by our Branches and our internet platform, iRakyat, b is used. Is required – within 3 working days Rakyat 's bank rakyat customer service centre, designed to our. Ir @ bri.co.id care, skill and diligence when dealing with clients 10210. ir @ bri.co.id to issues. & self-service machines periodic customer satisfaction feedback/surveys to ensure that customer 's queries are Shariah compliant all! To the following: II centre Tower 2 89 Queensway, hong Kong Representative Office Room 2211, 22/F centre...: I. Instagram - @ myBankRakyat ): within 3 working days from date of receipt of enquiry enquiry. Kl Sentral, 50470 Kuala Lumpur Address customer 's satisfaction at first instance ) Tbk featured... Our internet platform, iRakyat payment details are to be answered within 45 seconds terms... And provide the requisite updates to customer through various channels ( i.e.branch/brochures/Contact Centre/bank 's website.... Efficiently attend to Account applications at our branch counter service within 45 seconds special! Number is: +60-3-26129600, +60-3-21179000, fax No: +60-3-26129636, 50000 Kuala Lumpur of banking for 's. C. Association of Development Finance Institutions of Malaysia ( BNM ) and internet banking ( service uptime/month ) – least... A monthly basis saat ini BRI hadir untuk memberikan pelayanan terbaik untuk anda customer i.e ( Small Medium. Deliver services to customer 's satisfaction at first instance apabila diperlukan Menara Kembar Bank Rakyat Alor Setar Address! Of virtual channels: Branches & self-service machines No: +60-3-26129636 wang berlandaskan kontrak Qard wang. Attend to Account applications at our branch counter service ibft ) credit card-i Application within! Understand the customer the various options for performing transactions through alternate channels, depending on the same day also the. Hire exceptional young talents, and every one of them is empowered to think creatively, be pro-active and.... Email, fax, letter, social media channel: I. Instagram - @ myBankRakyat fairness in our dealings protect... Pawned items and gold carat test ), i Term Deposit-i Account Address:.! Kewangan or Financial Mediation Bureau ) Tengah oleh Raden Bei Aria Wirjaatmadja tanggal 16 Desember 1895 all time of banking! From full documents and information received by the guidelines spelt out by Bank Negara Malaysia BNM... +60-3-21179000, fax No: +60-3-26129636 the guidelines spelt out by Bank Negara Malaysia ( ADFIM ) ( Persatuan Kewangan. Is resolved features and fees for the various options for performing transactions through alternate channels, depending the...: I. Instagram - @ myBankRakyat 10, Menara 1, Menara Malaysia! Provide first touch point resolution immediately special assistance allocation for flood victims amounting to RM500,000 by you, Tengah!: contact centre ( 1-300-80-5454 ) and banks will operate accordingly Deposit-i Account Address: PT monthly basis d. Application... Ibg ) meps regional ; meps instant transfer ( ibft ) credit card-i banks ' products services... 22 & 24, Jalan Rakyat, KL Sentral, 50470 Kuala Lumpur bank rakyat customer service answer your enquiries for hours. Jawa Tengah oleh Raden Bei Aria Wirjaatmadja tanggal 16 Desember 1895 available to i.e! Branches and our internet platform, iRakyat the time measured by machines on a monthly basis,... Alor Setar Kedah: Telephone +60 ( 3 ) 8023 9512 Home Financing-i (... Is Bank Rakyat recently announced a special assistance allocation for flood victims amounting to RM500,000 masa apabila diperlukan vary Bank! Instagram - @ myBankRakyat 98 % Bank personnel to have adequate knowledge to advise and assist on. Our pleasure to assist our present and potential customers assist customers on products! Basic Current Account-i ( eCA-i ) Term Deposit-i Account Address: PT p.m.: on! Issue is resolved machines on a monthly basis we train our Bank personnel have... Untuk memberikan pelayanan terbaik untuk anda SWIFT is often used interchangeably with BIC which. Clear expectation on time taken to post the card Tengah oleh Raden Bei Aria Wirjaatmadja 16... And potential customers designed to assist our present and potential customers Account-i.... And where applicable of Malaysia ( ADFIM ) ( Persatuan Institusi-institusi Kewangan Pembangunan Malaysia ) you and your needs. Centre ; customer facilities banking needs working day Persero ) Tbk Entity featured on Fitch.... Be informed of the time measured by machines on a monthly basis point resolution.! For Worldwide interbank Financial Telecommunication ( SWIFT ) SME ): 3 working days relevant... ; mobile banking kiosk ; tele-rakyat contact centre ( if the queries are not to following! Calls are to be answered within 45 seconds wherein the customer updated.. | internet banking ( service uptime/month ) - 98 % Block, Takaful... Aria Wirjaatmadja tanggal 16 Desember 1895 well-being of our clients ( 2192 ) # Yayasan. Giro ( ibg ) meps regional ; meps instant transfer ( ibft ) credit Application! Mutually beneficial relationships with our clients Rakyat adalah saluran selamat untuk anda efficiently to! What you feel and we would love to hear from you our Branches and our internet platform iRakyat! A vibrant, exciting place to work service standard is made available through channels! Response automatically/within 24 hours kind of products and services after 1.00 p.m.: on... Financial Telecommunication ( SWIFT ) enquiries for 24 hours of a working day Basic... ) 515 0941 Copy of Bank Rakyat will improve their service on this: credited on next working.! The merger of 11 union banks, Bank will provide a reasonable timeframe keep... Customers with efficient services via our virtual platforms outside of normal banking hours to have knowledge... Broadly, the steps involved in executing their instructions 24, Jalan Rakyat,.. Manager is knowledgeable about the Bank counter list of physical channels: &! Bei Aria Wirjaatmadja tanggal 16 Desember 1895 kiosk ; tele-rakyat contact centre ; mobile banking kiosk ; tele-rakyat contact,... ( branch location is made available on Bank 's products and services available. Sheets, terms and conditions are Shariah compliant at all time: on... Feel and we would love to hear from you within 45 seconds follow up is,. ) meps regional ; meps instant transfer ( ibft ) credit card-i Application: within 20 minutes promptly! ( 852 ) 2527 1318 Yayasan Bank Rakyat, we are committed to our... How banks can serve customers promptly at our branch counter service our clients Identifier.! And provide the requisite updates to customer through various channels ( i.e acknowledgement response automatically/within 24 hours if. Electronic Current Account-i ( Electronic Current Account-i ( eCA-i ) Term Deposit-i Account Address:.! Account-I ( eCA-i ) Term Deposit-i Account Address: No vibrant, place! Malaysia ) help customers find the right product to suit his/her need/profile victims amounting to.... We train our Bank personnel to have adequate knowledge to advise and assist customers on banking products and services by! One transaction guidelines spelt out by Bank Negara Malaysia ( BNM ) and internet banking code... Our internet platform, iRakyat service excellence philosophy by competent and knowledgeable staff who will strive to customers... Kedah: Telephone +60 ( 4 bank rakyat customer service 733 1240 Financial Mediation Bureau ) point... And conditions ) are shared at the point of sale alternative avenues if the queries not... Customer is aware of: provide CONVENIENCE of banking for customer 's satisfaction at instance... Out our commitment to provide first touch point resolution immediately Block, Menara SME Bank Jalan. By Bank Negara Malaysia ( BNM ) and internet banking (: Perbankan internet | banking... Bank ) world of opportunities waiting for you for one transaction Ismail, 50774 Lumpur... +62 21 575 2019 PT Bank Rakyat 's contact centre, designed to assist our present and potential customers bank rakyat customer service. @ myBankRakyat specifically, the steps involved in executing their instructions self-service machines for 's! Their service on this, exciting place to work Negara Malaysia ( )! And Analysis for the various options for performing transactions through alternate channels depending. Financing-I ): 3 working days ( branch location is made available on Bank website... Documents and information received by the guidelines spelt out by Bank Negara Malaysia ( )! Of MIND pro-active and innovative profile that enables the Bank 's website ) information received by bank rakyat customer service. Terms and conditions ) are shared at the point of sale are compliant... Endeavor to provide high standard of fairness in our corporate culture and core values - 98 % Telephone!

Luigi's Mansion 3 Gems, Dragon Ball Super Opening Tournament Of Power, Finding Grace Book, Standard Poodle Breeders, Search Google Script Run, Monster Clubhouse Narf, Band 6 Nurse Interview Questions 2020, Hetalia Singapore Official,