The remaining provisions of this policy also apply to any personal information we obtain from these sources. Your personal data is protected by legal rights which include your rights to object to us processing your personal data, and to request that your personal data is erased or corrected. 7.3 We may need your personal information to establish, bring or defend legal claims, in which case we will retain your personal information for 7 years after the last occasion on which we have used your personal information in one of the ways specified in How we use your personal information in Section 4. Most remote access services are complimentary for three years. In these situations, we may only process your personal information whilst its processing is restricted if we have your consent or are legally permitted to do so, for example for storage purposes, to protect the rights of another individual or company or in connection with legal proceedings. 12.3 We will only share your personal information with recommended third parties for them to contact you with marketing information about their products and services where you have indicated that you would like us to do so. To use In-Car Office in the vehicle, you need to define your vehicle in Mercedes me and activate it for the Mercedes me connect services. This comes as part of the optional Vehicle Monitoring package. In some cases, they will be acting as a controller of your information and therefore we advise you to read their privacy policy. All Rights Reserved. HOW LONG WE KEEP YOUR PERSONAL INFORMATION FOR. Mercedes me vehicle position is currently unavailable, How to turn off Mercedes me, Activate location tracking Mercedes, How to disable . If you are interested in any vehicle model, paint, option or accessory shown on the Internet site and are unsure of its availability or specification in your locality, you should contact Mercedes-Benz Group AG and/or a local authorized dealer for the relevant product, for information of current details in your locality. The information you give to us includes your name, contact details (such as phone number, email address and address), enquiry details and your opinion of our products. if you book a test drive or request a call back. You don't need to have any special tools . the fact that you found the offer in question on our website and, if applicable, additional information that you have already provided for this purpose on our websites). our GLC250 is getting its 2 year service soon and I have flagged this with the service adviser - will see how it goes. 1. We hope that you will be as enthusiastic as we are about this creative effort. We will supply your personal information to CRAs and they will provide us with information about you. Use requires an active, free-of-charge Mercedes me account. whether you were able to access the website or received an error message); the usage of features on the website; any search phrases you entered; how often you visit individual websites; the names of files you access; the amount of data transferred; the Web page from which you accessed our website; and the Web page you visited after visiting our website, whether by clicking on links on our websites or entering a domain directly into the input field of the same tab (or window) of the browser in which you have our websites open. Mercedes me inspire: . In relation to certain rights, we may ask you for information to confirm your identity and, where applicable, to help us to search for your personal information. urban outfitters germany. FINANCE AND LEASING BY MERCEDES-BENZ FINANCIAL SERVICES UK LTD (MBFS), Mercedes-Benz Financial Services UK Limited Privacy Notice. For further details, including a full list of these companies, please visit About Mercedes-Benz Group in Section 16. 8.6 Erasing your personal information or restricting its processing. Location. 1. The Mercedes me connect App [3] lets you create your personal account and directly pair your vehicle with it. The identities of the CRAs, their role also as fraud prevention agencies, the data they hold, the ways in which they use and share personal information, data retention periods and your data protection rights with the CRAs are explained in more detail in the Credit Reference Agency Information Notices (CRAIN). We may review this policy from time to time and any changes will be notified to you by posting an updated version on our website and/or by contacting you by email. banner ads) more specifically to your needs and interests. It can be set remotely by giving it a departure time or just turned on using the app Well this whole security thing has been aired on here only yesterday,the general thinking is if you have a nearly new car and it has keyless go,then it matters not if you have Tracker or your old mum left in the car the scroats can steal the car and stop the tracker without the key,the only thing . 2. You have the right to ask for a copy of the information that we hold about you by emailing or writing to us at the address at the end of this policy. Most devices are designed to work in this voltage range. 2. Mercedes-Benz Prestige and Classic Motor Vehicle Insurance is arranged by Mercedes-Benz Financial Services Australia Pty Ltd ABN 73 074 . Mercedes-Benz Group (UK) may share the vehicle location data with third parties instructed to recover the vehicle or with law enforcement agencies in connection with their investigations. Call now for our 'BEST' quote. 10.3 If you do not wish us to use the above named analytics tools to collect and analyse information about your visit to our websites, you may permanently object to the practice (opt out) at any time. We only use online marketing products from Google (e.g. Please see Withdrawing your Consent in Section 8.4 and Objecting to our use of your personal information and automated decisions made about you in Section 8.5 above for further details on how you can do this. If you click on any such offers, we will transfer the amount of data required to the appropriate provider (e.g. There are three ways to activate Mercedes me: Push the i-Button in your Mercedes-Benz; Visit Mercedes-Benz of Portland to complete a subscriber agreement; Call (866) 990-9007 to reach the Mercedes me call center ; If you do not provide your personal information in such cases, you may not be able to use those features, or they may be available with very limited functionality. WHERE WE STORE YOUR PERSONAL INFORMATION OUTSIDE THE EEA. MBFS takes your privacy seriously. you have objected to its use and our investigation is pending or you require us to keep it in connection with legal proceedings. o Mercedes-Benz UK Companies conducts on-line and face to face training for all employees to emphasise the importance of acting with integrity and in line with our own internal Ethical Business Code. MBFS works with other subsidiary companies which includes our Agent partners and Dealer Network in the UK to provide finance, leasing and related services to Mercedes-Benz and smart customers. We specifically disclaim responsibility for their content, privacy practices and terms of use, and we make no endorsements, representations or promises about their accuracy, content or thoroughness. Activate, renew and purchase Mercedes me connect services. If you have any questions about this, please contact us on the details below. On our websites, whenever we use so-called "social plugins" from social networks like Instagram, Facebook, Twitter, TikTok, Linked In and YouTube, we incorporate them in the manner described below. Mercedes-Benz Motability AG can be contacted at the following address: Mercedes-Benz Motability AG Corporate Data Protection Officer HPC E600 70372 Stuttgart Germany Email: data.protection@Mercedes-Benz.com, 16. Where credit checks are completed, we will retain this information for 7 years, from the end of the finance agreement. In the meantime, if you change your name or address/email address, or you discover that any of the other information we hold is inaccurate or out of date, please let us know by contacting us in any of the details described at the end of this policy. The infotainment and connected car system the smart and connected tech inside the vehicle that's used by Mercedes is called the Mercedes-Benz User Experience, shortened to MBUX. Connect with your Mercedes-Benz and beyond with our integrated services. Product may vary after press date on 06.08.2020. Author, speaker, filmmaker. If you have any queries relating to your eligibility decision, please speak to your local Showroom. 6.3 If you use our services whilst you are outside the UK, your information may be transferred outside the EEA in order to provide you with those services. Whenever you click on the link to an offer or activate a social plugin, your personal information may be transferred to providers in countries outside the UK or European Economic Area that, from the standpoint of the European Union ("EU"), do not guarantee an "appropriate level of protection" meeting EU standards for processing personal information. To do this click on 'Administer Services' under your vehicle and select the service you wish to deactivate. no. In certain circumstances, you may ask for your personal information to be removed from our systems by emailing or writing to us at the address at the end of this policy. Mercedes-Benz Financial Services UK Ltd (MBFS) is a subsidiary company of Mercedes-Benz AG, owners of the Mercedes-Benz brand. Personal information we may receive from other sources: We obtain certain personal information about you from sources outside our business which may include Mercedes-Benz group companies (Section 13) or other third party companies; the personal information received is as described in the two paragraphs above. OTHERS WHO MAY RECEIVE OR HAVE ACCESS TO YOUR PERSONAL INFORMATION. If you see the tile on the bottom of your home screen, click "Activate Mercedes me Charge" and proceed with registration by clicking "Mercedes me Charge charging contract.". 10.4 Below you will find information about the providers of the analytics tools and the respective opt-out procedures: i.Google Analytics from Google Inc. ("Google"): You can prevent your information from being transferred as well as collected and processed by Google. CRAs will supply public (such as the electoral register) and shared credit information. Consequently, some of the information and/or accessories which are not available in some countries or which, in order to satisfy local market demand or regulatory controls in such countries, may only be available in different specifications or configurations. 1.2This policy sets out how the ultimate parent company of the Mercedes-Benz Group (UK) Mercedes-Benz Group AG and the companies within the Mercedes-Benz Group that are based in the UK handle your personal information, including when and why it is collected, used and disclosed and how it is kept secure. In the Apple Watch app on your paired iPhone, tap Wallet & Apple Pay > the Add button next to your car key. to complete other processing activities that you have expressly requested us to complete or you have expressly agreed to us performing. 1.5This policy was last updated on 1st January 2023. Next, a prompt will appear asking you to register with ChargePoint and enter your payment information so you can seamlessly pay for . Call (866) 990-9007 to reach the Mercedes me call center. It also includes vehicle location tracking. Technical. The Mercedes Me app, available for iPhone and AndroidMercedes. Set up a virtual boundary through the Mercedes me connect Portal, and be notified when your vehicle enters or exits that defined area. o Mercedes-Benz UK Companies have a zero tolerance policy towards violations of the laws banning forced labour, slavery and human trafficking. Should you change your mind at any time, you can withdraw your consent by clicking on the following link: Withdraw consent to online marketing products from Google and Facebook. As with other connected car systems, the climate can be switched on using the app, warming or cooling the cabin before you get in. In addition, if you linked to our website from a third party website, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party website and recommend that you check the policy of that third party website. The pairing of the vehicle with your Mercedes me user account is carried out at a participating authorised Mercedes-Benz dealer on site. If you are making a joint application, or inform us that you have a spouse, partner or financial associate, we will link your records together. 3. A shocking case in July 2016 saw a 12-year-old girl take Montgomery County Sheriff Office police on a high-speed chase, with her 7-year-old sister as a passenger. The text, images, graphics, sound files, animation files, video files and their arrangement on Mercedes-Benz Group Internet sites are all subject to Copyright and other intellectual property protection. The Fraud prevention agencies used are: CIFAS https://www.cifas.org.uk/contact-us. When these targeting and retargeting tools are used, some data may be transferred to servers located in the United States and processed there. Shared credit information includes information relating to both your current financial situation and history, in addition to information used for the purposes of fraud prevention. MY CAR KEYS is a mobile app that allows you to track, monitor, and unlock your car from your phone. If so, the button will be green. A social network will not be able to detect that you have visited other Mercedes-Benz websites unless you have activated its social plugin on those sites as well. To delete cookies set with your consent when visiting our websites after your consent to these online marketing products is withdrawn, please visit the following websites or delete the cookies in your browser as explained in our cookies statement: Google: https://adssettings.google.co.uk/anonymous, Facebook and Instagram: http://facebook.com/ads/preferences. Please note that, for technical reasons, an opt-out cookie affects only the browser in which it has been installed. MBFS may disclose the data provided by or about you to a third party in connection with our corporate finance purposes, which may include granting such third parties the right to receive amounts you owe us. how to activate vehicle tracker on mercedes me We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation. Our security measures are continually improved in line with technological developments. Everything at your fingertips. This cookie will only indicate that you have opted out. If you have a user account with that network and are logged in at the moment you activate the plugin, the network will be able to detect your visit to our websites and assign it to your user account. Adobe Analytics from Adobe Systems Inc. ("Adobe"). We will continue to exchange information about you with CRAs while you have a relationship with us. Enjoy a range of traffic-related options with SiriusXM Traffic , Traffic Plus, or NavTraffic. Always know where your Mercedes is located. The Mercedes PRO connect app alerts you to possible theft attempts when your vehicle leaves a certain geo-fenced area. As part of the processing of your personal data, decisions may be made by automated means. The Modern Slavery Act 2015 came into effect on 29th October 2015. 3.5The purpose of the exchange and other processing of personal data in the context of OneWeb is to carry out analysis measures to recognize website user behaviour, to improve the user-friendliness of the websites and to improve digital products and campaigns. Self-driving cars use sensors to perceive their surroundings, such as optical and thermographic cameras, radar, lidar, ultrasound/sonar, GPS, odometry and inertial measurement units. We, and fraud prevention agencies may also enable law enforcement agencies to access and use your personal data to detect, investigate and prevent crime. CRAIN is accessible from each of the three CRAs listed below: The personal information we have collected from you will also be shared with fraud prevention agencies. 10.2 When we employ these analytics tools, information may be transferred to servers located in the US and processed there. Open the Mercedes me app. If you haven't picked out your next vehicle take a look at all of our Infotainment Services. One of the fastest and simplest ways to install a GPS tracker in a car is using the OBD II device. . If we agree that your objection is justified in accordance with your rights under data protection laws, we will permanently stop using your data for those purposes. We recommend downloading the Mercedes me connect app to use these features. The following company is the provider of those parts of these web pages which concern vehicle-related Mercedes me connect and Mercedes me assist services and their basic functions (e.g. If you borrow and do not repay in full and on time, CRAs will record the outstanding debt. During the retargeting process, we may also collect information about your interest in the products and services of our retargeting partners. Ford introduces Stolen Vehicle Services for the FordPass app to help customers protect their vehicle and to provide 24-hour support in the event of a vehicle theft; Drivers who are alerted to their vehicle being stolen contact a dedicated call centre that can enable the police to track the vehicle to increase the chances of recovery by the police CRAs will also link your records together and these links will remain on your and their files until such time as you or any other individual involved in a joint application successfully files for a disassociation with the CRAs. Plug the device into the OBD port of your car. how to activate vehicle tracker on mercedes me. Mercedes-Benz UK Data Protection Co-ordinator: Mercedes-Benz Group UK Ltd Legal Department Tongwell, Milton Keynes MK15 8BA Email: datacompliance@Mercedes-Benz.com Telephone: 0080097777777, Provider Mercedes me Connectivity Services, Mercedes-Benz AG Mercedesstrasse 137 70327 Stuttgart Germany Tel. All prices specified as a part of generic vehicle or product information are recommended retail prices. Please note: Tracking Services (e.g. If you wish to use one of the networks, click on the appropriate plugin in order to be connected directly to that network's server. o When a supplier signs up to our sustainability clause, it receives official certification to this effect. When you enquire about or purchase one or more of these products or services through us (e.g. Stay connected with your Mercedes and the digital products from Mercedes me connect - anywhere and at any time, very simply via your smartphone. You have paired your Mercedes with your Mercedes me user account. Luckily, Mercedes knows that the unscrupulous are after its customers' cars and has announced a new app feature that could help you recover your pride & joy in the event of theft. These countries may not have similar data protection laws to the UK. Track your car's location in near real-time with in-app map views and get notifications for potential break-ins, tow alerts, and more. 13. Hey, we have noticed that you turned off your JavaScript. Mercedes-Benz UK Limited Delaware Drive, Tongwell Milton Keynes Buckinghamshire, MK15 8BA. Watch the video to learn how to activate Mercedes me with your VIN. The three new apps allow drivers to stay connected to their Mercedes Benz vehicles. Select model year 2018 GLE and C-Class vehicles are equipped with Mercedes me connect services.