I called again and complained. If you no longer have access to the email address you used when you set up the account, please call Customer Service or chat online with an agent by clicking on the link below, or calling Customer Service (phone number and service hours are below). Please note that while newspaper subscription prices are published for your zip code there is a very small chance that your specific address is not serviced by the Tucson Arizona Daily Star. We cover the issues that Southern Arizonans care about most. Subscribers on promotional rates should expect to see price increases every 3-9 months (depending on promotion) as accounts are transitioned over time to full annual rate. The Star raised its price for an online subscription 900% and I called to cancel the sub, three times, and each time I was assured that whomever I spoke to would cancel it. 520-214-1154 . New subscribers can sometimes take advantage of temporary promotional rates. On your homescreen, Tap and hold Arizona Daily Star until it starts shaking. Set up your account on EZ Pay for secure, automatic monthly payments by calling Customer Service at 1-800-695-4492 or visit account.tucson.com. content.While we are disappointed that you are not enjoying Click on that X to delete the Arizona Daily Star app. Vote for Star Local Media's Athlete of the Week; Reach out to Star Publishing Company - the company behind Arizona Daily Star directly: In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings". This fee is to offset processing costs associated with providing a printed statement. Pick the ones I want to read and scan others. Get up-to-the-minute news sent straight to your device. We do not provide refunds prorated for the remainder of the payment period for Digital Only subscriptions. } 4 complaints closed in the last 12 months. document.write (document.charset ? Let them know that you are ready to resume service. if (!document.MAX_used) document.MAX_used = ','; Some content on Tucson.com is labeled "FOR SUBSCRIBERS." Need Help? If you are still having trouble, email customer service at circulation@tucson.com. What is the paper statement fee and is there a way to avoid it? Get up-to-the-minute news sent straight to your device. Click here to learn how to clear Tucson.com cookies for your web browser. If a teacher/school is interested in the program, they can visit tucson.com/nie or contact Anais Teso at 520-807-8038. if( Math.max(document.documentElement.clientWidth, window.innerWidth || 0) >= 728 ){ and why is it being delivered to me? This situation occurs mainly in very rural areas. Published 12/30/2022. var m3_u = (location.protocol=='https:'? The agent told me refunds take 10 business days. original subscription start date. Spring into new home & garden ideas with our newsletter: Get the latest local crime & courts coverage in your inbox with our newsletter: Check to ensure you have Javascript & Cookies enabled: Check your version of your browser to ensure it's up to date. I accuse the Star of sharp practice by sneaking the change of the comic pages to occur after the subscriptions had to be renewed. This line on your bill simply means that we will not increase prices for billing periods which youve already paid. Arizona Tax Credit. circulation@tucson.com Get the day's local, political and world news, plus sports and entertainment at the lowest authorized price from Tucson Arizona Daily Star. Content charges will continue to be applied while you are on vacation. She can contact me A newspaper with a strong local focus, compelling feature articles, and sharp editorial content, Arizona Daily Star newspaper readers are always well informed. Once you have created your account, please use these credentials to sign in on our desktop or mobile website for full access to your subscriber benefits. No retuning of several calls and messages. See our contact list at tucson.com/contact. While on a home delivery vacation hold, your account will be credited $.15 per day (Mon-Sat) and $.22 per Sunday that the print edition is not delivered. To access other newspapers in cities across the country, once inside your eNewspaper, simply click on the icon titled Universal on the right-side navigation bar. Check the masthead. The librarys phone number is 520-791-4010. e-edition@tucson.com if (!document.MAX_used) document.MAX_used = ','; Yes. It is billed like any other day. Call your newspaper company one week before you leave, to give the company ample time to notify your carrier. BBB Business Profiles generally cover a three-year reporting period. We had transportation issues overnight and expect to have all papers delivered within 2 hours of your normal. No. Get up-to-the-minute news sent straight to your device. That should be the last charge. You can enjoy daily games by visiting puzzles.usatoday.com or through the USA TODAY Crossword app available on your iPhone or Android device. After a period of time, however, your home delivery will be automatically stopped, and your account balance will reflect all received deliveries. get her started right away. Tap on Arizona Daily Star (subscription you wish to cancel). Sometimes there are unexpected delays due to production problems or adverse weather conditions.