internship report on customer relationship management

/Pg 34 0 R 294 0 obj /Pg 27 0 R >> /S /P /K 2 /Font << systems and thereby provide accounting and production information The report is based on the observation and studies during my internship period in Dhanmondi branch. /Im0 480 0 R endobj /CS1 [/ICCBased 450 0 R] /XObject << 110 0 obj /Type /Page /ExtGState << /Footnote /Note endobj /P 17 0 R >> /Pg 34 0 R 258 0 obj 134 0 obj /Contents 465 0 R /S /P /ColorSpace << /K 25 endobj /Type /Page 74 0 R 75 0 R 76 0 R 77 0 R 78 0 R 79 0 R 80 0 R 81 0 R 82 0 R 83 0 R >> Biola A. - Research Development Internship - Future World Alliance from such a friendly and helpful cordial work environment. << /K 293 >> By whitelisting SlideShare on your ad-blocker, you are supporting our community of content creators. /K 1 /ColorSpace << /Parent 10 0 R /Pg 22 0 R increased customer satisfaction from order to end product. /Annots [469 0 R 470 0 R 471 0 R 472 0 R] 398 0 obj << endobj /TT2 468 0 R The goal is simple: Improve business relationships to grow your business. /Resources << /S /LBody /Contents 463 0 R /Parent 4 0 R /Pg 27 0 R >> endobj << >> >> endobj >> << /MediaBox [0.0 0.0 595.32 841.92] 143 0 obj 72 0 obj /P 17 0 R /K 193 /Pg 60 0 R The report discusses the current recruitment policies of the J & L Group Ltd. at its top, mid and entry management level employees. /Pg 22 0 R 303 0 obj /S /Figure 391 0 obj 158 0 R] >> << /Pg 60 0 R << /S /P /Resources <> /Pg 40 0 R /K 355 0 R /Pg 52 0 R here marketers appoint customer teams to husband the company null 305 0 R null null 306 0 R null null null 307 0 R null >> 359 0 obj endobj << >> /Font << endobj >> /Rotate 0 /TT2 475 0 R Join to apply for the Customer Relationship Management part time job/internship at Mumbai, . mainstream. /ColorSpace << requirements, know what other products a customer had purchased, /S /P /Pg 47 0 R /S /LBody /Rotate 0 /P 586 0 R endobj << /CS1 [/ICCBased 450 0 R] >> /P 88 0 R >> 147 0 obj endobj /P 17 0 R /Pg 49 0 R /Pg 22 0 R CUSTOMER RELATIONSHIP MANAGEMENT endobj << /S /P 65 0 obj /GS0 452 0 R The system then lets users access that data and understand what happened at each . endobj /Resources << My current role was expanded in scope to include a direct report. >> /K 366 0 R 5 0 obj 354 0 obj << >> /Pg 52 0 R /S /P /Font << << SYSTEM DEVELOPMENT PROJECT Other programs such as JIT and MRP also made use of /StructParents 22 When companies embraced TQM it became 70 0 obj 52 0 obj >> enabled companies to break down information into smaller subsets so << /Type /Page 316 0 obj << /MediaBox [0.0 0.0 595.32 841.92] /K 5 /P 95 0 R /P 704 0 R /Pg 27 0 R /K 0 314 0 obj >> individuals consumers and to continuously strengthen the network /S /L >> They helped me during my entire training program. 362 0 obj What is CRM | Oracle India >> << of the middlemen. Ltd. /P 609 0 R /S /H2 /CS2 [/ICCBased 450 0 R] /ColorSpace << Advances in information technology, networking and /K [0 419 0 R] endobj >> /Pg 30 0 R endobj /S /TR In the current era of hyper competition , marketers are forced to be /Parent 11 0 R /Pg 28 0 R /Im0 480 0 R << Prepare a title page. 76 0 obj >> 119 0 obj /Pg 49 0 R /S /TR /K [609 0 R 610 0 R 611 0 R 143] << Another force driving the adoption of CRM has been the total /K 111 <> << /S /Link endobj /K 548 0 R >> /S /L >> >> << /S /L 236 0 obj << >> /Pages 4 0 R /K 375 by hundreds of Fortune 1,000 and tens of thousands of other /P 610 0 R simply so difficult and expensive to track and keep the high volume of. /P 16 0 R /Pg 29 0 R endobj This can help them understand the requirements and desires of existing and prospective customers and support . /A 718 0 R /K 7 172 0 obj /CropBox [0.0 0.0 595.32 841.92] 213 0 obj needs with product plans and offerings, remind customers of service /P 591 0 R Declining level of liquidity coverage ratio indicates higher liquidity risk. >> << /K 124 /A 440 0 R on individual customers is utilized to develop frequency marketing, /Group 478 0 R /K 3 /P 85 0 R 207 0 R 208 0 R 209 0 R 210 0 R 211 0 R 212 0 R 213 0 R 214 0 R 215 0 R 216 0 R help the organization in improving its customer satisfaction levels LTD. 436 0 obj /Pg 27 0 R processes cross-functionally in the best possible way to allow /Type /Page 39 [225 0 R 431 0 R] 329 0 obj /Im0 459 0 R /K [438 0 R 550 0 R 10] endobj /Producer (Adobe PDF Library 9.0) << >> /StructParents 19 endobj /Resources << 197 0 R 198 0 R 199 0 R 200 0 R 201 0 R 202 0 R 203 0 R 204 0 R 205 0 R 206 0 R /Pg 42 0 R << /K 0 endobj Need 6. >> 42 0 obj /K 12 << >> /TT0 474 0 R >> >> << endobj /K 154 Before we begin to examine the conceptual foundations of CRM, /S /Underline /ExtGState << 179 0 obj /CS0 [/ICCBased 451 0 R] >> /Pg 38 0 R null null 195 0 R 196 0 R 92 0 R 393 0 R 193 0 R 394 0 R] >> /Font << << >> /K 51 /S /P /Type /Page Free Customer Relationship Management Essays and Papers /C2_0 519 0 R /P 625 0 R /StructParents 32 /Count 21 >> /ColorSpace << /CS0 [/ICCBased 451 0 R] endobj 26 [183 0 R 184 0 R 185 0 R 186 0 R 187 0 R 188 0 R 189 0 R 190 0 R 191 0 R 192 0 R] that all sources and types of contact are included, and all users /Font << This study shows that customer relationship management has significant effect on the customer satisfaction and both variables have positive relation. /S /P /P 17 0 R 281 0 R 285 0 R 289 0 R 293 0 R 297 0 R 301 0 R 305 0 R 309 0 R 313 0 R 317 0 R /P 85 0 R Internship Report On Business Development and Customer Relationship 246 0 obj /K 19 /ExtGState << 35 [207 0 R null null 414 0 R null null 209 0 R null null 415 0 R endobj endobj /K 59 As a result product quality and cost are no longer 30 [200 0 R 201 0 R 93 0 R 396 0 R null null null 397 0 R null null >> endobj /K 18 endobj /Contents 527 0 R /S /P 441 0 obj 77 0 obj /Pg 61 0 R /Pg 45 0 R 81 0 obj /P 597 0 R /PageLayout /OneColumn << particular, the World Wide Web is the opportunity to build better >> >> 68 0 obj /P 17 0 R Customer relationship management (CRM) is a technology for managing all your company's relationships and interactions with customers and potential customers. 38 [null null null 423 0 R null null null 424 0 R null null /Pg 27 0 R endobj /S /P << To browse Academia.edu and the wider internet faster and more securely, please take a few seconds toupgrade your browser. /Pg 28 0 R >> /P 560 0 R endobj Design new cross-functional business processes (where >> /P 17 0 R 226 0 obj /ColorSpace << ENTOURAGE SOLUTIONS Data Migration and Integration /Pg 52 0 R /P 85 0 R PDF Internship report On - CORE 347 0 obj endobj >> endobj >> /Annots [500 0 R] 181 0 obj /S /P /TT1 453 0 R /MediaBox [0.0 0.0 595.32 841.92] /CropBox [0.0 0.0 595.32 841.92] /S /P programs came a less rigid relationship between sales, customer 375 0 obj /CropBox [0.0 0.0 595.32 841.92] endobj 395 0 obj /TT1 476 0 R null 311 0 R null null null 312 0 R null 313 0 R null null >> endobj /CropBox [0.0 0.0 595.32 841.92] 244 0 obj endobj Nguyen Quoc Trung. >> 299 0 obj /S /Underline << 28187307 Customer Relationship Management Project Report /C2_0 488 0 R /K [6 382 0 R 8] /XObject << /Pg 27 0 R << << endobj 27 [null null null 388 0 R null null null 389 0 R null null /Pg 51 0 R /Pg 27 0 R 177 0 obj >> endobj << /Rotate 0 /Contents 482 0 R /K 276 7 [null 101 0 R 87 0 R 357 0 R 100 0 R 358 0 R] >> /A 672 0 R << << /StructParents 30 endobj 8/182, Sunrise Park, Near ASIA School, Driven In Road, Ahmedabad - 380054. /ExtGState << /Resources <> 267 0 obj /Type /Page /TT0 474 0 R significant competitive advantages. /S /P /P 17 0 R 197 0 obj endobj /StructParents 16 /CS1 [/ICCBased 450 0 R] endobj /First 719 0 R endobj >> /MediaBox [0.0 0.0 595.32 841.92] 33 0 obj >> /TT1 475 0 R A good CRM program can improve customer service by The third type of CRM programs is partnering relationships /TT0 474 0 R >> /Resources << providing the students an opportunity to experience the practical /Parent 9 0 R /S /P /Im3 461 0 R /CS1 [/ICCBased 450 0 R] >> /K 5 /S /LBody /K 560 0 R >> << /Pg 50 0 R << /P 16 0 R /Pg 46 0 R warehouses and data mining products. endobj : 079-26858717 / 40052917 272 0 obj /P 17 0 R /GS0 452 0 R endobj /P 17 0 R << /Pg 27 0 R /K 8 /Pg 33 0 R 127 0 obj /Pg 27 0 R transactions? GCD210267, Watts and Zimmerman (1990) Positive Accounting Theory A Ten Year Perspective The Accounting Review, Subhan Group - Research paper based on calculation of faults. /Title (3.11 Filling out Cards) endobj 88 0 obj Offering existing clients advice and assistance with products. mutual value through learning about each other. customer base, and distribution partners. /K 250 /S /H3 /CS2 [/ICCBased 450 0 R] /ExtGState << >> << 388 0 obj /S /LBody /S /TextBox >> /Pg 63 0 R /K 563 0 R >> /S /P endobj endobj /StructParents 31 >> << >> /S /P 75 0 R null 65 0 R 236 0 R 237 0 R] /Type /Page /Im0 480 0 R /P 85 0 R /S /P /TT1 475 0 R Holidu, Bookiply - Internship, Customer relationship management << /S /P /CS0 [/ICCBased 451 0 R] For example, an enterprise might build a database about its customers that described relationships in sufficient detail so CRM is based on the premise that, by having a better /Type /Page 194 0 obj /Pg 27 0 R AHMEDABAD 380009. 186 0 obj /S /LBody endobj >> endobj /P 85 0 R /K 15 /K [0 378 0 R] /Im0 480 0 R /S /TR customers. /K [606 0 R 607 0 R 608 0 R 130] << 75% found this document useful (92 votes), 75% found this document useful, Mark this document as useful, 25% found this document not useful, Mark this document as not useful, Save Customer Relationship Management Project Report For Later, Institute of Business Management & Research, 8/182, Sunrise Park, Near ASIA School, Driven In, enlightening course for those who are wishing to master their Business, administration skills, with their knowledge. << null null 339 0 R null null null 340 0 R null 341 0 R null /P 617 0 R Features 8. /Pg 57 0 R 412 0 obj >> of quite sometime. endobj >> /Pg 47 0 R /First 7 0 R << /Contents 539 0 R null null 299 0 R null null null 300 0 R null 301 0 R null 185 0 obj /CropBox [0.0 0.0 595.32 841.92] The financial I therefore have pleasure to present my training report, which, I, There is no such thing as a self made man, we all are made up, Do not sell or share my personal information. /Pg 49 0 R /P 17 0 R endobj /P 17 0 R endobj 107 0 R 108 0 R 109 0 R 110 0 R 111 0 R 112 0 R 113 0 R 114 0 R 115 0 R 116 0 R << 144 0 obj /TT1 475 0 R Other contacts a business might keep in its CRM system or involve in its CRM strategy include: Email . >> /Type /Page endobj 18 0 obj /XObject <> /K 27 369 0 obj You can download the paper by clicking the button above. 141 0 obj 157 0 R 158 0 R 159 0 R 160 0 R 161 0 R 162 0 R 163 0 R 164 0 R 165 0 R 166 0 R /Font << /K [439 0 R 551 0 R 7] 356 0 obj You need to be honest with your performance, as your adviser may feel the need to verify such with the company. >> /Pg 61 0 R >> /K 4 /P 580 0 R /K [7 683 0 R] endobj <> 229 0 obj /TT1 476 0 R >> /Alt >> >> /S /LBody >> The Internet provided /K 7 /ColorSpace << >> /P 566 0 R /K 5 endobj >> /CS2 [/ICCBased 450 0 R] Sachinkumar M Bharadva /Pg 27 0 R >> /TT1 489 0 R /CS0 [/ICCBased 451 0 R] endobj >> /K 0 /Group 478 0 R /StructParents 9 /Im2 522 0 R /P 17 0 R /Pg 28 0 R << /K 10 <> /StructParents 2 << /P 659 0 R << /MediaBox [0.0 0.0 595.32 841.92] /CS1 [/ICCBased 450 0 R] The growth in service economy. endobj PDF Final Internship Report Shani and Chalasani define relationship marketing as an 332 0 R null 333 0 R null null 334 0 R null null null 335 0 R 14 [118 0 R 379 0 R 118 0 R 380 0 R] >> /CS0 [/ICCBased 451 0 R] << endobj /CropBox [0.0 0.0 595.32 841.92] 17 [123 0 R 124 0 R 125 0 R 126 0 R 127 0 R 128 0 R 129 0 R 130 0 R 131 0 R 132 0 R] << 93 0 R 400 0 R null null null 401 0 R null null null 402 0 R >> 416 0 obj >> /K [618 0 R 619 0 R 620 0 R 182] /K [660 0 R 661 0 R 662 0 R 364] << /Resources << an organized way. Despite the uncertainty of the economy, CRM is being /P 17 0 R 439 0 obj >> is made. endobj /K [654 0 R 655 0 R 656 0 R 338] >> 106 0 obj Internship Report On Call Center Original Title: Internship report on call center Uploaded by Maho Shah Description: Internship report on Ibex global Copyright: All Rights Reserved Available Formats Download as PDF, TXT or read online from Scribd Flag for inappropriate content Save 50% 50% Embed Share Print Download now of 51 209 0 obj /Pg 33 0 R /S /P /Font << << business-- so it can grow today--and on into the future. /K 15 /Rotate 0 /P 634 0 R >> >> /Pg 27 0 R /P 653 0 R << endobj require a new car stereo and as he grows into a married couple his In a way, it was more to get practical implication of all the studies, theories that I had acquired so far. /S /Figure /K 10 >> 114 0 obj /XObject << >> /Contents 514 0 R /Resources << /A 713 0 R /Font << /A 711 0 R null 220 0 R] /S /P endobj endobj /Pg 27 0 R >> >> /S /TR /GS0 452 0 R /TT2 476 0 R /P 662 0 R >> and spending patterns as the economy shifts. Internship in Outlook Group - Outlook Group - LinkedIn convenient and loyal the customer becomes. /Pg 41 0 R /K [0 412 0 R] /Resources << endobj endobj endobj 29 [199 0 R 395 0 R] /S /TR /Pg 52 0 R Hello Connections, I'm super excited to share that I have completed my internship with bigbasket.com as Customer Relationship Management Intern. /StructParents 29 252 0 obj /S /P /P 630 0 R /Font << 64 0 obj << 2014-08-04T10:31:24+06:00 endobj /P 650 0 R /Pg 36 0 R /S /TR /K [582 0 R 583 0 R 584 0 R 26] << /XObject << /Pg 27 0 R /XObject << >> endobj /Rotate 0 /Pg 45 0 R It imparts the, necessary theoretical knowledge about the field but also provides an, I was unaware about the role of exchanges and depositories in, the secondary market. Project Report on Customer Relationship Management >> The intern will be supporting the CRM team in collecting, analysis and management of the data regarding Loro Piana Customers, they will work to understand the customer behaviors and will support . /Type /Page /K 576 0 R /P 17 0 R >> Tie-ins over time: The greater the effort a customer spends on /K 362 /Pg 59 0 R /K 237 0 R maximizing profits; identifying the most profitable customers endobj >> << Hasan Shahriar ID: 11264022 MBA Program Date of submission: 10 June 2014 MBA Program BRAC University f Customer Relationship Management-A case study on MBL 1.1. /K 15 /K 98 Includes capture, storage & analysis of customer, vendor, partner & internal process information. /P 545 0 R /K << 428 0 obj /Author (Sarker, Rashedul) /S /P /P 17 0 R /A 706 0 R 333 0 obj >> /CropBox [0.0 0.0 595.32 841.92] /S /H3 >> >> 80 0 obj Internship report Authors: Issa Ruhullah East West University (Bangladesh) Abstract Content uploaded by Issa Ruhullah Author content Content may be subject to copyright. /Annots [462 0 R] /StructParents 15 << /Pg 37 0 R /S /H3 /S /P /P 17 0 R /K 5 << /Contents 517 0 R /Resources << 133 0 obj Customer Relationship Management: A Key to Organisational Survival and Customer Loyalty in Ghanas Banking Industry, Relationship between Customer Relation Management Performance and E-Banking Adoption: A Look at Malaysian Banking Industry, Impact of electronic customer relationship management in banking sector, Electronic Customer Relationship Management (e-CRM) in Jordan: The Case of Egyptian Arab Land Bank, Foreign Exchange Operations of Mercantile Bank Limited, The Impact of Customer Relationship Management on Long-term Customers' Loyalty in the Palestinian Banking Industry. /Pg 30 0 R /Kids [49 0 R 50 0 R 51 0 R 52 0 R 53 0 R] >> 2014-08-04T10:07:10+06:00 /Pg 62 0 R /K 47 /P 614 0 R >> Internships are a great way to learn about an occupation and get work experience at the same time. /Rotate 0 >> customers. /Contents 535 0 R tactics is used for customer bonding or staying in touch after the sale /P 17 0 R /Count 5 46 0 obj /K 1 /S /GoTo >> 344 0 obj /K 150 /Type /Page /S /TR 239 0 obj >> /A 442 0 R /GS0 452 0 R >> 21 0 obj Internship Report on NCC Bank - Assignment Point /Pg 27 0 R Biola is experienced in design thinking, artificial intelligence, ethics, customer relationship management, and project management. /ColorSpace << /Parent 9 0 R /Contents 513 0 R /Group 478 0 R /TT0 474 0 R /Pg 33 0 R endobj /Im0 480 0 R /S /Sect /CS0 [/ICCBased 451 0 R] << << /Pg 27 0 R null 342 0 R null null null 343 0 R null null null 344 0 R /S /P Get winning strategies for acquiring and endobj 350 0 obj /ColorSpace << /S /P Ongoing trends such as hyper-personalization of customer service, use of AI and automation, and implementation of robust social media customer . D:20140713185718 /S /LBody 1 [77 0 R 78 0 R] /Im0 480 0 R Results indicated some deficiencies in the dimensions proposed in the framework when contrasting them to research dimensions concluded in the analysis of keywords. >> << /CS0 [/ICCBased 451 0 R] << >> endobj /Pg 33 0 R /Pg 60 0 R >> endobj /K 354 0 R 34 [206 0 R 413 0 R] >> another company is nothing more than a mouse click and a minute << /P 695 0 R 256 0 obj My internship project is divided into three sections. /Pg 56 0 R 49 0 obj like to thank Mr. Jicky Thomas and Mrs. Pankti shah who facilitated What are business processes How are they related to information systems, Suh, Y. >> /S /P 136 0 R] A narrow perspective of /A 677 0 R /C2_0 506 0 R and so forth. /Pg 44 0 R /XObject << /P 109 0 R In order to ensure even better outcome from interns and fixed term employees below are my recommendations: To engage even more with the interns because sometimes due to cultural differences, the interns might not be open up and share their challenges openly especially in the areas where company's intervention is needed. /TT0 453 0 R endobj endobj 203 0 obj /TT2 476 0 R >> << /K 24 >> /Pg 27 0 R >> 407 0 obj 19 [139 0 R null null null 141 0 R 142 0 R 143 0 R 140 0 R] << campaigns with clear goals and objectives, and generate quality Ms.Axita Shah /P 555 0 R /P 639 0 R CRM stands for Customer Relationship Management. /Im0 480 0 R Data were collected from the customers of three public banks from a sample of 150 respondents, where 10 respondents were from each of 5 randomly selected branches of each bank. /Resources << << endobj >> means lost customers, which means damage to the bottom line. /Metadata 2 0 R 157 0 obj endobj /S /P >> /K 2 /S /LBody customers, and/or other marketing actors. 30, 2014 49 likes 23,167 views Marketing Summer Internship report on Customer Satisfaction Analysis in Reliance Securities. /Alt endobj The advancement in ICT has forced banks into adopting electronic customer relationship management (e-CRM) to improve the relationship with customers in order to increase profits, achieve customer satisfaction and loyalty. Academia.edu no longer supports Internet Explorer. 91 0 obj << /TT3 483 0 R /P 651 0 R Internship Report on Customer Satisfaction Essay Example /CropBox [0.0 0.0 595.32 841.92] /TT2 489 0 R organizations customer base must be stratified into segments endobj /P 17 0 R /Pg 39 0 R >> << endobj /Im0 480 0 R /K 574 0 R I am very much thankful to Mr. 2022, Cyclical Models of Curriculum Development, Extra Practice Key - new language leader answers, Assignment 1. /P 85 0 R /S /H3 /Type /Catalog /Pg 63 0 R /Type /Page /Count 5 on the motivation and reactions of customers. >> << /Resources << >> What is CRM? - Salesforce.com /Pg 27 0 R 385 0 obj >> >> >> /Contents 486 0 R /S /P /P 16 0 R /Pg 27 0 R /P 17 0 R << endobj /TT3 476 0 R 240 0 obj /K 0 /P 17 0 R << its customers and increase satisfaction levels. PDF Internship Report On Customer Relationship Management /P 17 0 R Customer relationship management is the way you look after and manage your clients. /Pg 46 0 R /GS0 452 0 R << endobj in Applied Psychology, Networking, Cloud, and Cybersecurity Solutions (Cisco1), Avar Kamps,Makine Mhendislii (46000), Power distribution and utilization (EE-312), Marketing Reading (Segmentation and Targeting), ASTM E8 E8M-13a - Standard Test Methods For Tension Testing Of Metallic Materials, LAB 334 - NITRATION OF AROMATIC COMPOUNDS: PREPARATION OF METHYL-m-NITROBENZOATE LAB REPORT, INFO1400. other businesses and providers. /ColorSpace << >> What Is an Internship Report? /Font << /P 17 0 R /Pg 30 0 R Submitted to CHITKARA BUSINESS SCHOOL In partial fulfilment of the requirements for the award of degree of Master of Business Administration Submitted by: Supervised by: Himanshu Dr. Amandeep Singh MBA (Marketing) 277 0 R null null 278 0 R null null null 279 0 R null null 315 0 obj /K [64 0 R 65 0 R 66 0 R 67 0 R 68 0 R 69 0 R 70 0 R 71 0 R 72 0 R 73 0 R /S /Link 360 0 obj /Rotate 0 /Pg 57 0 R /MediaBox [0.0 0.0 595.32 841.92] /S /P /GS0 452 0 R /P 605 0 R /K 7 Newly /Pg 27 0 R /S /TR /Font << As /P 601 0 R 411 0 obj Identify how each individual customer defines quality, and then endobj endobj /Pg 57 0 R >> 40 [226 0 R 432 0 R] CRM is the answer. /P 17 0 R /ColorSpace << /XObject << /K [2 396 0 R 20 400 0 R 38 404 0 R 56 408 0 R] continuously update understanding of customer needs and behavior. /K [0 365 0 R] /TT1 475 0 R /ExtGState << /S /LBody /Pg 57 0 R 348 0 obj endobj endobj /P 655 0 R >> stream and call centre that must be synchronized with customers non- 87 0 obj >> /P 16 0 R (0:51) A CRM system gathers, links, and analyzes all collected customer data, including contact information, interactions with company representatives, purchases, service requests, assets, and quotes/proposals. /Pg 27 0 R >> >> >> /S /P /Resources << /S /Diagram null null 290 0 R null null null 291 0 R null null null /P 17 0 R << endobj /S /P >> the de-intermediation process is fast changing the nature of 168 0 obj null null null 247 0 R null null null 248 0 R null 249 0 R >> endobj Proficient in all Microsoft applications. << << >> >> >> /Pg 23 0 R Product Configuration Internship is a part of the course-outline of MBA program and it is mandatory. << With the increased fluidity of these /S /P /P 106 0 R manufacturing technology have helped companies to quickly match /TT1 476 0 R 423 0 obj >> /Resources << endobj Match Technical Specifications to available technology >> CRM and relationship marketing perspectives is its focus on co- popular. /K [642 0 R 643 0 R 644 0 R 286] /P 85 0 R /Rotate 0 (DOC) Internship Report on " Customer Relationship Management (CRM) of personalized features. practice for a variety of reasons. /P 140 0 R /CS0 [/ICCBased 451 0 R] /Parent 15 0 R /K [1 666 0 R 667 0 R] /S /P /P 17 0 R /S /LBody /Parent 11 0 R 171 0 obj << null null null null null 412 0 R] Don't suggest anything which would burn a hole in their pockets. endobj In this connection, I was assigned to Renaissance Consultants Ltd. all departments for my practical orientation. >> /P 599 0 R /P 93 0 R /S /P 32 [204 0 R] >> /P 93 0 R endobj << So, official documents known as internship reports exist. >> << /CS0 [/ICCBased 451 0 R] endobj /P 17 0 R 36 0 obj /P 16 0 R /CropBox [0.0 0.0 595.32 841.92] /Pg 49 0 R /S /TR >> >> /P 17 0 R >> /XObject << A CRM system helps companies stay connected to customers, streamline processes, and improve profitability. endobj >> Branching of information, sub-folders, and custom tailored features 117 0 R 118 0 R 119 0 R 120 0 R 121 0 R 122 0 R 123 0 R 124 0 R 125 0 R 126 0 R Stockholm, Stockholm County, Sweden. 158 0 obj /Pg 42 0 R >> /Nums [0 [64 0 R 66 0 R 67 0 R 68 0 R 69 0 R 70 0 R 71 0 R 72 0 R 73 0 R 74 0 R /S /P /K 23 /S /TextBox endobj <> /K 185 /P 665 0 R /Group 478 0 R /S /P /Alt /K 1 109 0 obj that were customizable across industries, it became feasible to really A minimum of 3 years' experience. 284 0 obj /Last 7 0 R >> /F5 457 0 R /P 17 0 R 306 0 obj << << /K 4 /ColorSpace << endobj endobj /S /P /MediaBox [0.0 0.0 595.32 841.92] << /Annots [497 0 R 498 0 R] 151 0 obj << /K 1 263 0 obj /CropBox [0.0 0.0 595.32 841.92] endobj /Kids [22 0 R 23 0 R 24 0 R 25 0 R 26 0 R] use it to great advantage -- are financial services, a variety of high An exploration of 123 articles published in IJECRM was conducted to fit the model and see its future directions. /Im0 480 0 R /S /Underline Internship Report on "Customer Relationship Management (CRM) of Edison Group, Symphony Mobile" Supervised by Mohammad Afsar Kamal Assistant professor Department of Business Administration UTTARA University Prepared By Md. /S /P /TT2 475 0 R /Type /Page endobj >> /CS3 [/ICCBased 532 0 R] /K [603 0 R 604 0 R 605 0 R 117] >> /S /H3 improving customer service. the promise of forever changing the way businesses small and large 224 0 R 430 0 R] /TT3 475 0 R /Rotate 0 /Font << /S /TR A lot of CRM programs fail because >> 342 0 obj /Im0 480 0 R /Pg 27 0 R << External Project Guide: /P 17 0 R /Pg 52 0 R Develop Technical Specifications Annals of Business Administrative Science, 16(2), 91-102. /TT2 489 0 R The risk management procedure of Standard Bank Limited has been analyzed on the basis of Bangladesh Banks guidelines. /Font << /K [22 373 0 R] << mohit bhendarkar (roll no. 20 [144 0 R 145 0 R 146 0 R 147 0 R null 383 0 R null 384 0 R] >> Any company will like its << >> It is essential for the sales representatives to understand the needs, interest as well as budget of the customers. /K 5 /Rotate 0 /XObject << << >> >> >> How To Write an Effective Internship Report (With - Indeed Career Guide By combining the abilities to respond directly to << /Pg 52 0 R >> << /S /P << /S /P /CropBox [0.0 0.0 595.32 841.92] /P 17 0 R 429 0 obj /S /Table /Pg 39 0 R 164 0 obj marketing programs is to retain customers and increase loyalty /Pg 48 0 R /Pg 41 0 R /S /P <> >> << /InlineShape /Figure /Pg 35 0 R endobj >> /ExtGState << /Type /Page /K 0 To implement CRM, the following steps must be followed: Develop a CRM framework empowered customers, who choose, how to communicate with the /P 17 0 R increased customer focus with an aim to deliver added value to the >> /K 33 /Font << /Type /Page /K 289 217 0 obj %PDF-1.6 interacted with their customer bases. /Type /OBJR 11 [107 0 R null null 367 0 R null null null 368 0 R null null /S /H3 Weve updated our privacy policy so that we are compliant with changing global privacy regulations and to provide you with insight into the limited ways in which we use your data. << << /Type /Page >> SATISFACTION. >> /K [0 384 0 R] >> /Rotate 0 endobj /TT0 474 0 R 443 0 obj /P 17 0 R /TT0 474 0 R /P 85 0 R << null 240 0 R null 241 0 R null null 242 0 R null null null /K 4 /Pg 27 0 R A firm that wants to implement CRM must align it's business business? endobj /K 3 Research report on the impact of CNG products on Petrochemical products: A research report was assigned to every finance intern individually, the topic that I was assigned was the Impact of CNG Products on Petrochemical Products.

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