Fast forward through dozens of calls to Ego customer service (I know them all, and they know me as well) to the first week of March 2023 and we still don't have our mower back. Find Local Service Center. I've also had problems with EGO. 844-927-3629, Lawn Equipment Technical Support Resources, How to Get Parts for Your Lawn and Garden Equipment. For the cost of this service, we will open your battery pack, replace all cells, test, and reassemble. on this system may result in criminal prosecution. Our trained technicians work on EGObrand batteries each day. and audit usage of this system, and all persons are hereby notified that use of 800-345-6007 +$9.99 shipping. Be the first to know about new products, innovations, and offers. 217-735-1590 I should have realized then, this was not going to go as planned. My point is, that if these companies were truly trying to be "green", they would create easily serviceable products and available replacement parts. If drivers get held up in traffic, wait times get updated automatically, putting customers minds at ease. POWER+ 56-volt 765-CFM 200-MPH Brushless Handheld Cordless Electric Leaf Blower 5 Ah (Battery & Charger Included) Shop the Set. Find nearby echo repair center. Date of experience: January 02, 2023 PB Peter B 1 review AU Jan 27, 2023 Batteries are garbage Like all tools and equipment, products sometimes are in need of repair or replacement. Also I have experienced time and time again new units failed right out of the box. ( Mobile device, Home Appliance etc.) About EGO .Environmental , See Also: Navigation Preview / Show details, Ego customer service and replacement parts. nothing but an expensive boat anchor with no usable warranty. information on how to contact them. 3+ day shipping. 1-800-364-7938 1-877-466-5225 Join our peer-to-peer discussions to get your questions answered, share your ideas and feedback, and give back by helping others. Is it worth it to repair a lawn mower? https://www.stihlusa.com/WebContent/CMSFileLibrary/downloads/Limited-Warranty-Policy.pdf. Right after Christmas and after 9 months of usage our 42" ZTR mower just stopped working. Find Local Service Center They say you have a warranty then give you the run around two supervisors at that! What would you like to do? EGO sent me to a warranty repair facility in Orlando (1 hour from my home). I got the multitool four years ago (Combi strimmer, hedge trimmer, pole chainsaw) and added the long blade hedge trimmer and chainsaw a year later. Press question mark to learn the rest of the keyboard shortcuts. 204-331-3082 And because Google Maps reroutes based on real-time traffic, drivers can complete trips faster and get more rides in. They had me try a number of things to see if the problem was the battery or the charger, turned out to be the battery. This Ego Power Plus mower's touch-drive technology makes it easy to operate without exerting a lot of force. Find Local Service Center Might be good for light residential use but for a lawn contractor its akin to a fisher-price kids toy. In principle, the mowers (I have two) and saws are brilliant in design and initial performance, but the quality of assembly is poor, and the service support might as well not exist. They have a longer , There are several reasons why your lawn mower might not start regarding insufficient power. I can appreciate the frustration but my sympathy is limited. Home. Bill's Lawnmower & Small Engine Repair. Hopefully you can find a way to repair it. Categories; List of Cities; SIC Code (Industry) Business Documents; . It goes against our guidelines to offer incentives for reviews. 866.649.1918 You can start by looking at comments and photos shared by locals to make a more informed decision. The mowing unit is guaranteed to last and resist . Find Local Service Center Find My Store. 208-890-2056 Rebuild Service for an EGO BA5600Tbattery pack. If your product needs to be serviced while it's under warranty, you can take it to one of the manufacturer's authorized service centers, who will repair the product at no cost to you. Read articles and participate in discussions with other EGO owners about how to maintain tools, solve issues, and more. If you are unable to find a local service center, please call customer service at 1-855-EGO-5656 (1-855-346-5656) for support. Bring the real world to your users with customized maps and street view imagery. 8:30am - 8:00pm EST (Monday - Friday) 10:00am - 6:00pm EST (Saturday and Sunday) Please ensure your tools are registered. Don't wait any longer. This company is truly a joke save your money, energy and time ! I can only imagine how annoying it is to have to charge those giant mower batteries after every one or two cuts. Mega disappointed. 24. For the second time, an EGO CS1600E chainsaw has failed within a year of purchase, despite fully charged battery. Create an account to follow your favorite communities and start taking part in conversations. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. 2021 Copyrights. If you're a current EGO dealer or interested in joining our dealership program, please call: Be the first to know about new products and innovations. Find Local Service Center Purchasing a lawn mower from Mowers Direct provides you with the same service options as if you were to purchase one from your local home improvement warehouse. The company customer support line was easy to reach and wanted to set me up with a repair facility in the area.Turned out none of them serviced electric snow blowers and some where confused why they were even listed as repair facilities.I was asked by EGO to take a video on the snow blower not working after which my issue was "escalated" to their "head office", which I guess means wait an indefinite amount of time for someone to get back to me. They will simply refer you to the manufacturer for technical support or to a local service center, like taking your car to the dealer for warranty work. Their customer service is terrible, their batteries fail, and they don't keep their word. Especially with EGO customer service not being of any help even if it's past warranty. What would you like to do? Be the first to know about new products, innovations, and offers. 361-444-3396 This is why I remain fond of my decades old gas powered equipment. 800-366-3011 *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. 7834 W 11th St. Tracy, CA 95304. 218-943-6290 I placed a warranty claim on early November and the CS Rep ordered a replacement part that day. 1-877-466-5225 Find Local Service Center 1-800-652-2321 1-800-223-5168 Find Local Service Center 920-756-4688 Find Local Service Center 361-444-3396 Find Local Service Center 217-735-1590 (877) 477-6669 866-206-2707 403.784.3518 (888) 407-7626 800-345-6007 (800) 387-6018 (800) 633-1501 1-888-332-6419 (877) 986-7783 Find Local Service Center Love your EGO tool or a , Contact Information 120 Ionia Ave SW Grand Rapids, MI 49503-4195 Get Directions https://egopowerplus.com/ (855) 346-5656 Customer Complaints 136 complaints closed in last , Find Local Service Center 920-756-4688 Find Local Service Center 361-444-3396 Find Local Service Center 217-735-1590 (877) 477-6669 866-206-2707 403.784.3518 (888) 407-7626 , Use our interactive diagrams, accessories, and expert repair help to fix your Ego Mower . Youll get tips and tricks on equipment set-up, preventative maintenance and safe usage of your EGO POWER+ tools and batteries. PS I tried to log into my account. Best Lawn Mower Repairs Near Me - March 2023: Find Nearby Lawn Mower Repairs Reviews - Yelp Near Me Lawn Mower Repairs Most Recent Reviews Paul's Mobile Mower Service 1 Farm Equipment Repair Marc Z. said "I could not be more pleased. Drivers can rely on the Google Maps experience theyre used to, including intuitive turn-by-turn navigation, route overviews, lane level guidance, and voice support. Register your product, access your account, learn how to contact us, get warranty info, find SKIL manuals and parts, or request service for your SKIL tools. I am not exaggerating when I say I have a near 1:1 sale to repair average. (800) 926-9768 1-800-223-5168. Might be half decent compared to a Black & Decker plug in electric with a single string head, but for trimming all day Im gonna stick to our heavy, noisy gas trimmers. I can get 3 or 4 uses out of each before a recharge. EGO .Header Navigation. This will affect both push mowers and Ego zero turns. Find Local Service Center Need to constantly disconnect/connect the batteries when using as the tools stop.Hedge trimmer stop after around 1 hour total use.I have blower, hedge trimmer, chainsaw and grass trimmer.Absolute waste of over $1000. Find Local Service Center It offers satellite imagery, aerial photography, street maps, 360 interactive panoramic views of streets (Street View), real-time traffic conditions, and route planning for traveling by foot, car, bicycle and air (in beta), or public transportation. This service requires additional processing time due to the quantity of labor that it takes. Find Local Service Center I'm all for going green and such but a gas mower has never let me down. Lawn care professional here, we field tested an Ego string trimmer, the battery overheated with 15 minutes of use and gave us the red ring of death. Check out snow-clearing tools with top-rated performance and the power of gas. I asked for a number in the warehouse to talk with someone there, and was told CS doesnt have the ability to talk with them.I've asked for management follow-up again but have zero expectation of getting a call.End of the day - a great tool is worthless when it breaks and the company is incapable of standing behind it. We see that youre on the North America site but appear to be outside the U.S. and Canada. So, I loosen the blade a bit it worked for a while then began to rattle as it came loose? Anything more than two acres and youll need a commercial-duty zero turn mower. We rebuild all types of EGObrand batteries. Customer Support For online customer support, please email support@egopowerplus.com.au Australian warranty & enquiries, please contact: 1300-000-EGO (1300-000-346). 877-346-4814. Not a way to run a company. Their service is that terrible. Here are 8 tips for writing great reviews. It's almost always "greener" to keep something around a long time rather than buy a new one every two years even if it is old inefficient technology. (800) 854-2315 Find Local Service Center The plastic chain guard with tensioner has a plastic peg to anchor it in place, that broke in the first 2 weeks. Google Maps is a web mapping service developed by Google. I will start by saying that I'm a big fan of EGO products.. My issue is that I was given an EGO edger as a present. 2023 Trustpilot, Inc. All rights reserved. Find Local Service Center Find Local Service Center. This is an Official United States Government System, which may be used only Their warranty is a useless piece of paper. My experience with there batteries, is to say the least very poor the main mower battery which came with the machine (and its not a big lawn) does not last the distance even when it says its full charged. I have gone the entire summer without the lawnmower. Looking for more information? As a technician I see way too many ego pieces of equipment in my shop for repair or replacement. After some back and forth they called EGO. Warranty should not be the end of life of a tool. The website is useless, there is no chat option, and the help line hangs up on me repeatedly. Find Help. We see that you are on the Australia/New Zealand site, but you appear to be in the United States. $560 down the drain when you buy the 650 ego blower stay far away from any product from EGO. Send your BA5600T battery to us and let us make it work as well as new. As it is, none of the EGO dealers in my area of >2 million people in a 25-mile radius offer service. 1-888-332-6419 Find Local Service Center Repair Center - Google Store Get your Pixel repaired Tell us which Pixel you have and what's wrong with it so we can tell you about your repair options. We just saw that debate on this forum a few weeks ago when someone considered picking up a reconditioned model at Home Depot and ended up not doing so because of the limited warranty. I've had. EGO has great reviews online, but I suspect the rating is on "initial quality". If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. I have called 8 times and every time I am told it will go out the next week. I tried to just change the blade with a socket wrench and the blade won't move if it's too tight. Most lawn mower mechanics have a price list for common repairs and charge $45 to $100 per hour for larger repairs. Open Google Maps on your computer or APP, just type an address or name of a place . The only time I had an issue with my EGO and "overload" was near the end of the warranty when the battery started to go. I am on my 8th phone call (each with a huge wait) with a rep to replace , Talk with other EGO owners, find answers, and share your tips. We love hearing from our customers, dealers, and the media. Sign up to hear about new Commercial Series tools and innovations. Attention GMAIL users. For lawns from of an acre to two acres, youll most likely want a rear-engine riding mower, light-duty lawn tractor, or a residential-duty zero-turn mower.

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